Redesigned and redefined, AAA Four- del Diamond The Hilton Playa Carmen is one of the most successful adults-only resorts (18 years & older) on the Riviera Maya. The guests will discover an explosion of luxury around every corner, all provided in an atmosphere of casual elegance. The Resort boasts a perfect beachfront location, mere steps from Playa del Carmen’s famed Fifth Avenue, with its hip night spots, trendy cafes, colorful shops, and local color while experiencing The Hilton’s flawless hospitality. The resort’s interior is as impressive as its palatial exterior, where the use of textures, fabrics and natural materials reflects sophisticated seaside grace. The richness of the extra spacious suites (many of which are ocean view or oceanfront), the exquisite furniture, handcrafted by local artisans, the spacious marble bathrooms and furnished terraces, plus an array of unique and exceptional guest amenities assure an experience that goes beyond luxury for discerning guests. Designed for romance, the resort features new concierge-style check-in services, beautiful lobby overlooking the Caribbean, a new lobby lounge with panoramic views as well as a tequila bar; butler, beach butler & romance concierge services, new romantic beach walkout & swim up suites.

Luxury SPAzul. A world-class eco-holistic Mayan-inspired, luxury full service SPA with dual temperature hot tubs, steam room, traditional “Temazcal” stone steam bath, sauna, Polish massage waterfalls, invigorating cold plunge pool and more! (SPA services with surcharge).


The exceptional Royal Service® and Royal Housekeeping Service® most definitely raise the bar on personal service complemented with warm Mexican hospitality, and the top suite categories offer a number of exciting extras plus unlimited complimentary domestic and international phone calls. In this joyful, adults-only atmosphere guests will be treated to a Royal vacation experience guaranteed to Exceed Your Expectations!

Good to Know:

  • Suites with garden or ocean views, private balconies or terraces, Jacuzzi for two, Royal Bed® pillow menu, large LCD TV with satellite programming, complimentary wi-fi, plush bathrobes and slippers, BOSE sound system, bathrooms with luxury amenities and aromatherapy bath menu, a fully-stocked premium mini bar and scheduled housekeeping and turndown service
  • Fine dining experiences at multiple restaurants and bars – featuring indoor and alfresco surroundings for breakfast, lunch, and dinner
  • 24-Hour “Royal Suite Service” delivering tasty treats and beverages to your suite’s discreet delivery box within moments of your request
  • Endless cocktails, mixed drinks, wines, beers, and champagnes, plus a swim up bar, cigar club, martini bar and specialty liquor bars and VIP lounges
  • Olympic-size swimming pool just steps from the Caribbean Sea and rooftop tennis courts
  • Complimentary access to the hydrotherapy area of SPAzul Health & Wellness Center
  • Comprehensive Fitness Center with Life Fitness™ equipment and introductory SCUBA Lesson
  • Romance Concierge for helping couples create special moments they’ll remember forever



Garden, ocean view, oceanfront & romantic swim-up suite accommodations of your choice include:

  • Innovative (Mexico’s first) online check-in available within 48 hours of arrival (available from Royal Junior Suite Oceanfront and upper categories)
  • Complimentary luggage unpacking by professional Royal Butler (on request)
  • Complimentary ironing two pieces per stay (upon request)
  • Complimentary shoe shine (on request)
  • 2 direct dial cordless telephone with bilingual voice mail plus a 3rd bathroom extension
  • Modern, state-of-the-art, fully equipped Life Fitness® Center & Stott
  • Pilates®, spinning, aerobics and stretching reformer sessions
  • LCD Monitors at the Lobby area with up-to-date resort information and announcements. Look for your personal welcome upon check-in!
  • Gourmet Luxury All Inclusive restaurants with a la carte breakfast, lunch and dinner; “show cooking stations” for custom food  preparation and an international buffet, including natural, low  calorie, vegetarian, delicatessen-style and gluten free menu choices
  • Unlimited domestic and international premium brand liquors, a variety of beers, wine and sparkling wine by the glass, plus an extensive selection of fine wines included. Exceptional vintage wines, cognacs and tequilas with a modest service surcharge
  • 24 Hr. prompt suite service
  • 24 Hr. VIP Lounge serving hors d’oeuvres, premium snacks, domestic and international premium brand beverages with board games and large LCD screens
  • Tequila, wine, martini & coffee tasting sessions once a week by professional tequila & wine sommelier & bartender
  • Complimentary wireless Internet access in suites and public areas
  • Complimentary use of Internet at the Business Center
  • Business service by Concierge available from 7:00 a.m. to 11:00 p.m.
  • Personalized check-in
  • Royal Concierge assistance 24 hours
  • Nightly entertainment including live music and fabulous professional
  • “Cirque du Soleil” style shows
  • 50%Discount on All Inclusive Golf or Complimentary all Inclusive
  • Golf in top suite categories (from 6 night stays minimum)
  • Lincoln Navigators private transportation: Start your vacation in The Hilton” way. Choose comfort, luxury, and exclusiveness for your airport transportation. For a trip nearby Playa del Carmen or a visit to Tulum, before and after your flight, let our Butlers pamper you (with additional cost)
  • Exclusive exchange privileges in Gran Caribe Cancun or Gran Porto Playa del Carmen
  • Complimentary access to Hydrotherapy at SPAzul, Ludic circuit & polish massage
  • Unisex Beauty Salon offering a full range of salon services by expert staff plus special occasion make up service
  • Olympic-size freshwater pool with 50-meter lap lane (quiet pool) plus an oceanfront active pool and in-pool whirlpools
  • Tranquil pool for relaxation with 25-meter lap lane
  • SCUBA introductory lesson, snorkeling equipment and boogie boards
  • Lighted rooftop tennis court with complimentary equipment. Onsite tennis pro available
  • Volleyball, billiard, ping-pong, board games and library
  • Daily social entertainment, non-intrusive games and unique activities
  • Exclusive Royal Beach Cabanas® (upon availability) & lounge chairs on the beach & at the pool, in-pool sun chaises and plush beach towels
  • Beach Butlers providing cold towel service, ice water, suntan lotion newspapers, magazines and much more
  • Multimedia computerized tour desk and travel agency, the ultimate video and multilingual guide to the best sightseeing experiences in
  • Cancun, the Riviera Maya and the Yucatan Peninsula
  • “Real bazar” gift shop, tobacco, magazines, souvenirs, local handcrafts, beachwear, boutique clothing and more
  • Luxury jewelry boutique, a collection of fine jewelry and stunning one-of-a-kind locally handcrafted gold and silver selections available.
  • Exclusive Royal Weddings: beautifully arranged by professional, creative and supportive wedding specialists who will take care of every detail
  • Car rental, car selection for hourly or daily rentals
  • Strategic smoking areas
  • Handicap accessible suites (2) and facilities throughout the resort
  • All resort taxes and gratuities


Location Information:

On the beach in Playa del Carmen, only steps away from 5th Avenue, 40 miles south of Cancun



Room Category Descriptions:

228 Royal Junior Suites (rjs)
  • Size: 653 sq. ft. (61 sq. m.) including terrace.
  • Elegant spacious Royal Junior Suites with entrance foyer
  • In-suite double hot tub
  • Royal Bed®
  • Pillow Menu: Extra Soft “Plus” Hypoallergenic; Orthopedic; Memory; Aromatic; and “Sweet Dreams”
  • Nightly Royal turndown service including choice of 3 aromatherapy
  • & bath scents (romantic, relaxing or invigorating)
  • Individually controlled air conditioner and ceiling fan with bedside controls
  • Spacious modern marble bathroom and lighted vanity mirror
  • Luxurious bath amenities
  • Hairdryer
  • Hair straightener (on request)
  • His & Hers plush bathrobes and slippers
  • In-suite laptop size safety deposit box
  • Rotating 32” LCD satellite TV with DVD/CD player and iHome with AM/FM clock radio & iPod docking
  • Work desk with desktop lamp, Internet and 110v electric power and cordless telephone
  • Comfortable reading armchair
  • Reading lamps on headboard
  • 2-line dial cordless phone with bilingual voice mail plus a 3rd bathroom extension
  • Iron & ironing board
  • Complimentary DVD library
  • Unique “Magic Box” for discreet 24 hour suite service
  • Coffeemaker and in-suite mini-bar stocked daily with water, beer, soft drinks and a convenient liquor cabinet bar system with a selection of international liquors
  • Furnished terrace or balcony with hammock
  • Special welcome amenity
  • Royal Concierge ready to anticipate, assist, advice and take care of your every need
  • Romance Concierge offering special assistance to couples celebrating honeymoon or anniversary
  • 50% Discount on All Inclusive Golf (from 3-night stays minimum)
190 Royal Junior Suites Ocean View (rjo)
  • Size: 653 sq. ft. (61 sq. m.) including terrace.
  • Better location with ocean views of the turquoise Caribbean
  • Royal Butler service with luggage unpacking, shoeshine service and 2 clothing pieces ironing (upon request), spa and dining arrangements, suite aromatherapy menu request, turndown  Service, Cancun & Riviera Maya information: what to do, where to go, tips, weather forecast and more
  • State of the art Bose stereo & speaker system connected to DVD/ CD player and fully loaded iPod with a wide selection of music for all tastes
  • World’s first online guest suite assignment with visual tours of the suite and associated view from terrace
  • 50% Discount on All Inclusive Golf (from 3-night stays minimum)
  20 Royal Junior Suites Swim-up OceanView (ruo)
  • Size: 653 sq. ft. (61 sq. m.) including terrace.
  • Including all the features of the Royal Junior Suite Ocean View (RJO) plus:
  • Romantic and convenient direct access to a semi-private pool and private bathroom from your terrace
  • 50% Discount on All Inclusive Golf (from 3-night stays minimum)
  30 Royal Junior Stes Oceanfront (rjf)
  • Size: 653 sq. ft. (61 sq. m.) including terrace.
  • Fall asleep to the soothing sounds of the ocean!
  • Located in the front of the resort overlooking the beach and the Caribbean these suites include all the features of the Royal Junior Suite Oceanview plus:
    • In-suite check-in
    • Gourmet Nespresso™ coffee system
    • Exclusive access to Chef’s Plate gourmet restaurant (reservation required)
    • 50% Discount on All Inclusive Golf (from 3-night stays minimum)
  •  Furniture and Hammock
  • One Complimentary All Inclusive Golf, one round per stay, per suite for one person and 50% discount for the 2nd guest (from 6 nights stays minimum)
  • A bottle of domestic champagne in suite upon arrival
  • 5 NEW! Luxurious Presidential suites with private pool penthouse level
  17 Royal Master Suites (rms)
  • Size: 1331 sq. ft. (124 sq. m.) including terrace.
  • These fabulous, spacious Master Suites include most of the features of the Royal Junior Suites Oceanfront (RJF) plus:
    • Separate bedroom
    • Large living room with additional plasma TV
    • Bar and dining room for 6 persons
    • Over-sized furnished terrace with lounge chairs & hammock
    • Powder room
    • In-suite steam shower
    • In-suite check-in
    • Exclusive suite-designated Royal Beach Cabana® reserved all day
    • Bvlgari luxury bath amenities
    • Wii in-suite interactive videogames
    • In-suite DVD library
    • 50% Discount on All Inclusive Golf (from 3-night stays minimum)
  6 Royal Junior Suites Beachfront
  • Walk- Out (rjw)
  • Size: 653 sq. ft. (61 sq. m.) including terrace.
  • Fall asleep with the sound of the waves just outside your suite!
  •  Including all the features of the Royal Junior Suites Oceanfront (RJF) plus:
    • Exclusive suite-designated Royal Beach Cabana®
    • Prime location & convenient direct access to the beach and your bathroom from your private furnished terrace
    • 50% Discount on All Inclusive Golf (from 3-night stays minimum)
  10 Royal Junior Suites Swim-Up
  • Beachfront Walk-out (ruf)
  • Size: 653 sq. ft. (61 sq. m.) including terrace.
  • Fall asleep with the sound of the waves just outside your suite!
  • Including all the features of the Royal Junior Suite Beachfront Walk- out (RJW) plus:
    • Located at beach level
    • Romantic & convenient direct access to a semi-private swimming pool and your bathroom just outside your terrace and walk-out right to the beach beyond
    • 50% Discount on All Inclusive Golf (from 3-night stays minimum)
  4 Royal Master One Bedroom Suites
  • Oceanfront (rmf)
  • Size: 1331 sq. ft. (124 sq. m.) including terrace.
  • Fall asleep to soothing sounds of the ocean!
  • Including all the features of the Royal Junior Suite Swim-Up Beachfront Walk-Out (RUF) these stunning, large one-bedroom suites have the same floor plan as a Royal Master Suite (RMS) with the most spectacular resort location, plus:
    • Magnificent views of the beach and Caribbean
    • Separate ocean view bedroom
    • Large living room with additional LCD TV
    • Bar and dining room for 6 persons
    • Over-sized furnished terrace with lounge chairs & hammock
    • Wii in-suite interactive videogames
    • World’s first complimentary unlimited domestic and international telephone calls
    • Powder room
    • Telescope on fixed bases
    • In-suite DVD library
    • One Complimentary All Inclusive Golf, one round per stay, per suite for one person and 50% discount for the 2nd guest (from 6 nights stays minimun)
  8 Royal Presidential Suites (rps)
  • Size: 1959 sq. ft. (183 sq. m.) including terrace.
  • Including all the features of the Royal Master One Bedroom Suites Oceanfront (RMF) plus:
    • Located on the penthouse floor, overlooking the beautifully vlandscaped resort grounds
    • A separate, spacious living and dining area for 8 persons
    • A separate bedroom with king-size bed
    • A built-in fully stocked bar
    • Large bathroom with in-suite steam shower and glamorous “Cinderella” vanity corner
    • Spectacular terrace, with private pool and comfortable patio

Dining Options:

  • ROYAL COFFEE HOUSE: A gourmet European-style café serving premium espresso and cappuccino drinks with a wide variety of scrumptious pastries, desserts and ice cream. Enjoy a casual, light breakfast or mid-morning coffee pick-me-up. High Tea offered daily on the café’s sunset terrace or indulge your after-dinner craving for a delectable sweet. For those with special dietary needs, sugar- free choices are available. Open from early morning until late night
  • 24 HR. ALL INCLUSIVE VIP LOUNGE: An ideal place to relax and retreat yourself to hors d’oeuvres, premium snacks & international brand drinks; enjoy a friendly table game or watch your favorite sporting events on large plasma screen TVs
  • EL MEDITERRÁNEO: Nouvelle Mediterranean Specialties restaurant, buffet, a la carte & “show cooking”. Open for breakfast, lunch and dinner
  • TAPAS & PINTXOS: Ocean view Spanish Tapas restaurant, offering a trendy and relaxing gourmet tasting experience from Northern Spain and the Basque region. Lunch and Dinner
  • ASIANA: Contemporary gourmet Asian fusion cuisine; stylish, with cozy seating ensuring an intimate dining experience. Lunch and Dinner
  • MARIA MARIE: Upscale gourmet Mexican-French fusion cuisine, Mexican hacienda-like dining experience complete with colorful murals painted by Mexican artists, evoking memories of Mexico’s rich heritage. Outside dining facilities. Dinner. Reservation required
  • CHEF’S PLATE: Gourmet international haute cuisine where a new and different dinner menu is carefully selected each day and artfully prepared at the discretion of our Executive Chef. Every meal is a unique and memorable gourmet dining event. Open for dinner. Reservation required
  • SPICE: All day gourmet nouvelle fine dining with sumptuous buffets, “show cooking” stations and a la carte menu, casual atmosphere. Breakfast, Lunch and Dinner
  • PELICANOS: Delicious a la carte gourmet Caribbean fusion seafood in an oceanfront setting, overlooking white powdery beach and turquoise Caribbean. Breakfast, Lunch and Dinner
  • 24 HR. PROMPT “ROYAL SUITE SERVICE”: Discreetly delivered to suite’s “magic box” announced by signal light
  • Eight additional restaurant choices included at Gran Porto Resort located adjacent to THE ROYAL: Maria´s; Il Pescatore; Albatros; Gaviotas; Health & Sushi Bar; Parrillada Grill; 24 Hr. All-Inclusive Club (Surcharges will apply on certain menu items)


  • LOBBY BAR: Serving a variety of international drinks from beer to fine wine, champagne, premium spirits and liquors to the best cocktails, with LCD TVs with live music nightly
  • TEQUILERIA: Offers a wide selection of authentic world-renowned Mexican tequilas and after dinner drinks (some tequilas with surcharge)
  • TRADE WINDS POOL AND SWIM-UP BAR: A lovely spot by the pool to cool off and savor your favorite cocktail or any other libation you might desire
  • PELICANOS BEACH BAR: The perfect spot to cool off right next to the pool with a before-dinner cocktail with friends
  • 24 HR. ALL INCLUSIVE VIP LOUNGE: Help yourself to drinks and snacks 24/7. Choose from a wide selection of beverages including premium and international brands of liquor, beer and fine wines
  • Seven additional bars: Available at Gran Porto Playa del Carmen, adjacent to THE ROYAL


  • Pool: Two large freeform pools with two dual temperature whirlpools. One pool is a beachfront infinity activity pool with swim-up bar, volleyball and in-pool lounges. A second gigantic pool is separated by a bridge from the activities pool and features an official Olympic-size 50-meter lap lane with starter block, and in-pool lounge chairs. Introductory SCUBA lessons are offered in separate onsite unique dive pool.
  • Whirlpool: Yes
  • Beach: Located on a beautiful stretch of powder-white sand beach recently expanded and protected by a natural breakwater
  • Watersports: Yes, non-motorized water sports including kayaks and snorkeling as well as introductory SCUBA diving lessons.
  • Spa
  • Fitness Center: Yes, state-of-the-art fitness center. Fully equipped with Life Fitness and Stott Pilates equipment, and offering spinning, aerobics, and yoga with expert instructors.
  • Golf: Nearby
  • Tennis: Yes, tennis pro available
  • Shopping: Beauty shop and onsite shopping at Real Bazaar and Lapis Jewelry

Spa and fitness:

  • Spa: Yes, luxury SPAzul a world-class eco-holistic, new Mayan-inspired spa with dual temperature whirlpools, steam room, traditional Temazcal steam hut, sauna, cold plunge pool, cascading Polish waterfalls and more. Additional charges apply for spa treatments.
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