Five-star, luxurious accommodations, extraordinary dining options, top-shelf liquors, 24-hour room service, indulgent spas, complimentary Wi-Fi and unlimited local and long distance calls to the continental U.S. and Canada, as well as nightly and world class entertainment.

Inclusions^:

Cancun Mexico

Location Information:

• 10 mins. from Cancun International Airport
• 20 mins. from Dwtn. Cancun

Accommodations and Amenities:

• Number of rooms: 1316
• Family Deluxe: 95
• Swim-up Suites: 34
• Grand Level Resort View: 258
• Grand Level Garden View: 529
• Balcony: All
• Double Whirlpool tub: All
• Rooms for the physically challenged: 13

Room Category Descriptions:

• Grand Deluxe - Resort View
  • 1 King bed or 2 dbl beds. Double Whirlpool Tub. Private bath w/ shower. Balcony with chaise lounge, table & chairs. Welcome bottle of wine. Seating area. Liquor Dispenser. Daily refreshed Mini Bar contains sodas, bottled water, juices, domestic & imported beers. In-room snacks include chips & crackers. Coffee Maker. CHI Bath Amenities. Bathrobes & Slippers. Professional Hair Dryer and Straightener. Iron & ironing board. Digital safe (laptop size). Individually-controlled A/C. Direct Dial telephone. Smart TV with Youtube, vTuner and Weather Channel. Alarm Clock/Radio/IPOD Dock. 24-Hour room service & Turndown service. Non smoking room. Wireless Internet. Resort View. DVD Player. Pillow Menu. Aromatherapy menu. Double sink counter. Umbrella. Exclusive Beach Bag (one per room/per stay).
  • Max Occupancy: 4 guests, including children ages 4 -17.
  • A maximum of 1 infant (ages 0-3) will be allowed to stay in the same room with 4 guests.

 

• Grand Deluxe - Garden View
  • 1 King bed or 2 dbl beds. Double Whirlpool Tub. Private bath w/ shower. Balcony with chaise lounge, table & chairs. Welcome bottle of wine. Seating area. Liquor Dispenser. Daily refreshed Mini Bar contains sodas, bottled water, juices, domestic & imported beers. In-room snacks include chips & crackers. Coffee Maker. CHI Bath Amenities. Bathrobes & Slippers. Professional Hair Dryer and Straightener. Iron & ironing board. Digital safe (laptop size). Individually-controlled A/C. Direct Dial telephone. Smart TV with Youtube, vTuner and Weather Channel. Alarm Clock/Radio/IPOD Dock. 24-Hour room service & Turndown service. Non smoking room. Wireless Internet. Garden View. DVD Player. Pillow Menu. Aromatherapy menu. Double sink counter. Umbrella. Exclusive Beach Bag (one per room/per stay).
  • Max Occupancy: 4 guests, including children ages 4 -17.
  • A maximum of 1 infant (ages 0-3) will be allowed to stay in the same room with 4 guests.

 

• Grand Family Deluxe
  • Two (2) connecting Superior Deluxe rooms. One room with a king bed and connecting rooms with 2 double beds. Double Whirlpool Tub. Private bath w/shower. Balcony with chaise lounge, chairs & table. Welcome bottle of wine. Seating area. Liquor Dispenser. Daily refreshed Mini Bar contains sodas, bottled water, juices, domestic & imported beers. In-room snacks include chips & crackers. Coffee Maker. CHI Bath Amenities. Bathrobes & Slippers. Professional Hair Dryer and Straightener. Iron/ironing board. Digital safe (laptop size). Individually-Controlled A/C. Direct Dial telephone. Smart TV with Youtube, vTuner and Weather Channel. Alarm Clock/Radio/IPOD Dock. 24- Hour room service & Turndown service. Non smoking room. Wireless Internet. Garden View & Resort View available. View is not guaranteed. Welcome amenities for families, Xbox 360/DVD player in the room, Selection of Xbox Games upon request, Selection of DVDs upon request, Fun in the Sun Bucket Kit. Mini-bar in the kids’ room offers chocolate milkshakes, juice, soda, water, chocolates. L’Oreal Kids bath amenities, kid-sized slippers and robes. Exclusive Beach Bag (one per room/per stay). Umbrella.
  • Max Occupancy: 6 guests, including children (ages 4-17 & infants (0-3).
  • A maximum of 1 infant (ages 0 - 3) will be allowed to stay in the same room with 6 guests.

 

• Grand Swim Up Suite
  • 1 King bed or 2 dbl beds. Double Whirlpool Tub. Private bath w/shower. Balcony with chaise lounge, chairs & table. Welcome bottle of wine. Seating area. Liquor Dispenser. Daily refreshed Mini Bar contains sodas, bottled water, juices, domestic & imported beers. In-room snacks include chips & crackers. Coffee Maker. CHI Bath Amenities. Bathrobes & Slippers. Professional Hair Dryer and Straightener. Iron & ironing board. Digital safe (laptop size). Individually-controlled A/C. Direct Dial telephone. Smart TV with Youtube, vTuner and Weather Channel. Alarm Clock/Radio/IPOD Dock. 24-Hour room service & Turndown service. Non smoking room. Wireless Internet. DVD Player. Pillow Menu. Aromatherapy menu. Double sink counter. Exclusive Beach Bag (one per room/per stay). Umbrella.
  • Max Occupancy: 4 guests, including children ages 4 -17.
  • A maximum of 1 infant (ages 0-3) will be allowed to stay in the same room with 4 guests

   

Restaurant and Bars:

• GRAND BUFFET :
  • Central Lobby
  • Breakfast, Lunch & Dinner: Buffet
    • Breakfast: 6:45-11am
    • Lunch: 12:30-4:30pm
    • Dinner: 6-11pm
  • JADE :
    • Central Lobby
    • Dinner: à la carte / Robata grill (5:30-11pm)
  • LE CHÂTEAU: Central Lobby
    • Dinner: à la carte (6-11pm)
  • TAVOLA:
    • Central Lobby
    • Dinner: à la carte (6-11pm)
  • HABIBI :
    • Central Lobby
    • Breakfast, Lunch & Dinner: à la Carte
      • Breakfast: 7 am-11 am
      • Lunch 12:30-4:30pm
      • Dinner: 6-11pm
  • JC STEAKHOUSE
    • Central Lobby
    • Dinner: à la carte (6-11pm)
  • CUSCO
    • Next to bldg.94 and Wedding Kiosk
    • Breakfast & Lunch: Buffet; Dinner: à la carte
      • Breakfast: 7-11am
      • Lunch: 12:30-4:30pm
      • Dinner: 6-11pm
  • CARIBBEAN RESTAURANT
    • Between bldg. 85 & 87, next to Caribbean pool.
    • Breakfast & Lunch: Buffet. Dinner: à la carte
      • Breakfast: 7-11:30am
      • Lunch: 12:30-4:30pm
      • Dinner: 6-11pm
  • CIELITO LINDO - LA CANTINA
    • Central Lobby
    • Dinner: à la carte (6-11pm)
  • LOS TACOS
    • between bldgs. 85 & 86
    • Lunch & Dinner: à la carte (11am-11pm)
  • SNACK SELVA
    • at Grand Terrace
    • Snack service à la carte (11am-5pm)
  • BAR & SNACKS ADULTS POOL
    • between bldgs. 87 & 88
    • Bar Service: 10am-6pm
    • Snack Service: à la carte 11am-5pm
  • TAPAS & VINO
    • Central Lobby
    • Snack Service: à la carte 4-10pm
  • BOULANGERIE:
    • In front of the Grand Ballroom
    • Snack Service: 24 hours
  • BEACH CLUB
    • Beach MPG
    • Bar & Lounge
    • Bar Service
    • (10 am-10 pm)
  • LOBBY BAR
    • Central Lobby
    • (9-1 am)
  • WIRED TEEN LOUNGE
    • Central Lobby
    • (10 am-10 pm)
  • SWIM UP BAR CARIBBEAN
    • In front of the Caribbean restaurant
    • (9 am-5 pm)
  • SWIM UP BAR PERUVIAN
    • In front of the Caribbean restaurant
    • (9 am-5 pm)
  • WET BAR GRAND TERRACE
    • At Grand Terrace/Olympic pool
    • (9 am-5 pm)
  • LOUNGE BAR CARIBBEAN TERRACE
    • Second level
    • (5-11 pm)
  • UNIQUE:
    • Central Lobby. Friday/Sat./Mon./Wed.
    • (10 pm-3 am)
  • LOUNGE BAR PERUVIAN TERRACE
    • Second Level
    • (5 pm-11 pm)
  • THE NINTH PIN BOWLING & BAR
  • Bar & Snack service: à la Carte
  • (10 am-1 am)

   

Activities

• 9 Outdoor pools
  • Caribbean pool
  • Olympic pool
  • Half-Moon pool
  • Selva pool
  • Los Tacos adults relaxing pool
  • Adults only pool
  • Peruvian pool
  • 5 Swim-up bars
• Awe Spa facilities ($)
• Fitness Center
  • Spinning
  • Yoga, pilates, TRX
• Daily activities
• Animation Nightly shows
• Theater (950 pp)
• Sports bar & bowling
• Beach club
• Kids water adventure area
• Playroom - Kids Experience (at water area)
• Wedding kiosk
• Adults only areas
  • (2 adult-only pools)

 

Spa

• 76875.8 sq. ft. - 64 Spa suites
• 40 Single treatment rooms
• 21 Double treatment rooms
• 2 Golden Suites VIP
• Hydrotherapy facilities:
  • Hot & cold plunge, steam room, sauna, sensory pool, relaxation area