Playacar Palace is situated on glistening turquoise waters and powdery white sands of Playa del Carmen, a destination known for its laid back charm. This picturesque beach town center on the famed Quinta Avenida or Fifth Avenue, a bustling strip of shops, bars and restaurants. Just a few steps from the Quinta Avenida, Playacar Palace is a luxury all-inclusive that is ideal for families, couples and social groups who seek culture, shopping and Mexican hospitality at its finest.

Good to Know:

  • Excellent location near restaurants, nightlife, shopping, golf and the ferry port to Cozumel
  • Exchange privileges at Sun Palace, Beach Palace, Moon Palace Golf & Spa, Cozumel Palace and Isla Mujeres Palace.
  • 24-hour room service
  • Great for couples, singles and families.

Inclusions:

Luxurious accommodations, fine dining, delicious snacks, top shelf drinks, 24-hour room service, wireless Internet, 30 minute use of Internet use when using resort’s computer – per room/ per stay; taxes & gratuity, unlimited long distance phone calls, non-motorized water sports, sensational entertainment.

Location Information:

Ideally located just steps from downtown Playa del Carmen, near an 18-hole championship golf course and excellent nightlife in the heart of the Riviera Maya.

  • Cancún International Airport (CUN) – 45 minute drive

Accommodation:

  • Number of rooms: 201
  • Deluxe Resort View: 18
  • Superior Deluxe Ocean View: 45
  • Superior Deluxe Partial Ocean View: 63
  • Concierge Level: 44
  • Honeymoon Suite: 6
  • Sand Suite: 12
  • Governor Suite: 9
  • Double Whirlpool Tub: All
  • Balcony: Most
  • Ocean View: Most
  • Rooms for the Physically Challenged: 2
  • Smoking rooms available on request

Room Category Descriptions:

  • SUPERIOR DELUXE - PARTIAL OCEAN VIEW
    • Wake up to a gorgeous morning in Riviera Maya. Take in your view of the Caribbean and get ready for a fun-filled day. This guestroom has Smart TV with YouTube, vTuner and Weather Channel
  • DELUXE RESORT VIEW
    • Relax on your private balcony while enjoying the breeze coming off the Caribbean waters. The Deluxe Resort View suite offers everything you need to feel at home including a welcome bottle of wine to toast your arrival in paradise, full mini-bar, Smart TV with YouTube, vTuner and Weather Channel, and plush bathrobes for you to relax in.
  • SUPERIOR DELUXE - OCEAN VIEW
    • After a day of spa treatments and relaxation, sink into your plush bed and sleep to the sound of the ocean right outside your window. This guestroom has Smart TV with YouTube, vTuner and Weather Channel
  • HONEYMOON SUITE
    • Start your life together in comfort and luxury in the spacious Honeymoon Suite. You and your sweetheart can look forward to an amazing time with ocean front views, top shelf drinks, Apple TV with WiFi connection and special apps including, iTunes, Netflix and more*, in-room double whirlpool and more.
  • CONCIERGE LEVEL
    • Take your experience to the next level with our Concierge Level suites.
    • In addition to our standard amenities, guests staying in these rooms will also enjoy the following amenity upgrades:
      • Apple TV with WiFi connection and special apps including, iTunes, Netflix and more*.
      • DVD and CD player
      • L’OCCITANE bath amenities
      • Aromatherapy and pillow menu
      • Two 25-minute massages at the Beach/Spa (location varies)
      • Espresso/American coffee maker
      • Alarm clock/radio/iPod dock
      • CHI hair dryer & flat iron
      • 24-hour room service from select restaurant to create a “Special Menu”
      • Nightly Petit Fours with your turndown service
      • Exclusive concierge phone service
      • Early check-in & late check-out (subject to availability)
      • *Apps on Apple TV may require guest subscription
  • SAND SUITE
    • Start working on your tan as early or as late as you want from your oceanfront suite with direct beach access. Enjoy the warm Caribbean breeze from your private balcony. In addition to our standard amenities, guests staying in these rooms will also enjoy the following upgraded amenities:
      • Ipod dock
      • Professional hair dryer
      • Wireless Internet
      • Apple TV with WiFi connection and special apps including, iTunes, Netflix and more*.
      • Purified water
      • Private Check-In &/ Out
      • Early Check- in /Late Check-out (upon request & subject to availability)
      • Max Occupancy: 2 guests
      • *Apps on Apple TV may require guest subscription
  • GOVERNOR SUITE
    • Live the Palace Life in Playacar Palace’s Governor Suite. Experience everything a luxury vacation should be with ocean views, private balcony, spacious living room, Smart TV with YouTube, vTuner and Weather Channel, and more.

Dining Options:

3 Restaurant, 3 Bars

Restaurant and Bars:

  • CAFE DEL MAR:
    • Adjacent to pool area
    • Breakfast: International buffet
    • Lunch: Mexican buffet
    • Dinner: Buffet
  • TERRAZA:
    • Adjacent to pool area
    • Dinner: Italian a la carte
  • MOMONOHANA:
    • Adjacent to pool area.
    • Tep­payaki tables; Sushi bar
    • Dinner: Oriental a la carte u
  • CIELO BAR:
    • Located in the lobby (10am - 1am)
  • LUNA LOUNGE:
    • lounge bar with Thai hors
    • D’oeuvres (6pm - 1am)
  • AQUA BAR:
    • Pool swim-up bar with snack
    • Service (10am - 6pm)

Activities:

  • Outdoor pool, a kids section and swim-up bar
  • Solarium
  • Kids Club (ages 4-12)
  • Fitness Center
  • 1 tennis court nearby
  • Beach volleyball
  • Giant chess
  • Table games
  • Daily activities
  • Nightly entertainment

Spa

  • 6 treatment rooms:
  • 2 couples’ massage rooms
  • 1 master suite with hydro tubs
  • 3 multi-functional treatment rooms
  • Hydrotherapy:
  • 2 sections for men and women with hot and cold plunge pools, herbal steam room, sauna and co-ed pool with water jets.