Now Sapphire Riviera Cancun, an AAA Four Diamond award-winning resort, offers Unlimited-Luxury® with a collection of amenities, facilities and services. Guests of all ages can indulge in 496 suites, offering daily refreshed mini bars and luxury amenities. International gourmet cuisine is served at eight dining options while unlimited top-shelf spirits can be sipped at five themed bars & lounges. Endless activities include four swimming pools, non-motorized water sports and even nightly entertainment – perfect for guests of all ages! When adults want to spend time alone during the day or night, the Explorer’s Club is perfect for kids to enjoy supervised fun. Teens can hang out together with plenty of activities at the Core Zone Teens Club.

Good to Know:

  • Architecture and décor inspired by the ancient Mayan Culture
  • Elegant wedding gazebo overlooking the main pool with breathtaking ocean views
  • Luscious gardens and exclusive open areas ideal for private events and special occasions
  • Beautiful Now Spa by Pevonia® boasting over 6,000 square feet of spa facilities including 7 treatment
  • cabins with private showers, a hydrotherapy circuit, a beauty salon, relaxation area and a Temazcal
  • Exclusive adults-only pool for the Preferred Club level
  • 4 large pools featuring luxurious Bali beds and ocean front kiosks
  • Over 9,000 square feet of meeting and banquet space
  • Features Unlimited Connectivity mobile app which allows guests to enjoy free Wi-Fi throughout the resort and calling to the US, Canada, and local landlines. Plus, schedules of all events and activities at the resort, local destinations and adventures available, and much more are available the app.

The Unlimited-Luxury® experience includes:

  • Spacious rooms and suites, graciously appointed and luxuriously equipped
  • Limitless access to gourmet à la carte dining options without reservations required
  • Unlimited international & domestic top-shelf spirits
  • Unlimited natural fruit juices and soft drinks
  • 24-hour room & concierge service
  • Pool and beach wait service
  • Daily refreshed mini-bar with soft drinks, juice, bottled water & beer
  • Daily maid service
  • Endless daytime activities and live nightly entertainment
  • Theme parties, oceanfront bars and entertainment venues
  • No wristbands required
  • All taxes and gratuities included
  • Explorer’s Club for Kids with supervised day and evening activities
  • Core Zone Teens Club and teen’s activities

Location Information:

Welcome to Now Sapphire Riviera Cancun, a sumptuous resort of Mayan-inspired architecture, with amenities that will leave you speechless. Now Sapphire is close to some incredible archeological sites, the world’s 2nd largest coral reef and located near the quaint fishing town of Puerto Morelos, Mexico, just 15 min from the Cancun International Airport.

Accommodation Amenities and Inclusions:

  • One king size bed or two double beds
  • Bathroom with tub & shower
  • Private and furnished balcony or terrace
  • Marble floors
  • Bathrobe and slippers
  • Hair dryer
  • Direct dial phone
  • 32” Cable TV
  • Mini-bar refreshed daily with soft drinks, beer and bottled water
  • Electronic safe box
  • Electronic keyhole
  • Alarm clock with iPod
  • docking stations
  • Air-conditioning with individual control
  • Ceiling fan
  • Sofa
  • 24-hour room service
  • Coffee and tea maker
  • Iron & Ironing board
  • Luxury amenities in
  • Preferred section
  • Unlimited Connectivity

Room Category Descriptions:

  • Deluxe Junior
    • Suite Tropical View In addition to the above amenities, the Deluxe Junior Suite Tropical View also features amazing views of the lush tropical gardens that surround the resort from a private balcony or terrace. This suite is elegantly decorated in the tones of the Caribbean with dark mahogany furniture and marble floors accentuating classic details. Step inside your very own private sanctuary of elegance and tranquility and sleep on one of the most relaxing beds in the Caribbean. These rooms are conditioned with one king or two double beds (on request on arrival at the hotel), and feature deluxe amenities. These rooms are located in buildings 7-12.
  Preferred Club
  • All of our Preferred Club Suites offer impressive tropical view and ocean front suites, and offer the following additional amenities:
  • Personalized check-in and checkout with concierge service
  • Preferred status and amenities
  • Private, Preferred Club Lounge and adultonly pool
  • Pool concierge & bar service
  • Ocean front suites offer Jacuzzi on balcony
  • Complimentary access to hydrotherapy circuit once each day during stay
  • Upgraded bath amenities
  • Pillow menu
  • Complimentary computer access in Club Lounge
  • Upgraded mini-bar and room service menu
  • Daily continental breakfast service in the lounge, afternoon hot and cold hors d’oeuvres and exquisite desserts & fine liquors in the lounge
  • Complimentary newspaper in room every day (English and Spanish)
  • Governor Suites feature a living room and a dining area
 
  • Preferred Club Junior Suite Tropical View
    • In addition to the above amenities, the oversized Preferred Club Junior Suite Tropical View overlooks the lush tropical gardens that surround the resort and is elegantly decorated in the tones of the Caribbean with dark mahogany furniture and marble floors accentuating classic details. Step inside your very own private sanctuary of elegance and tranquilly and relish in the exclusivity of Preferred Club. The Preferred Club Junior Suites features a seating area conditioned with a sofa for added comfort. These rooms are equipped with one king or two double beds (on request on arrival at the hotel) and feature upgraded amenities.
  • Preferred Club Junior Suite Ocean Front View
    • In addition to the above amenities, the Preferred Club Junior Suite Ocean Front features spectacular views of the Caribbean Sea from a private balcony with whirlpool and is elegantly decorated with dark mahogany furniture and marble floors accentuating classic details. This oversized Preferred Club Junior Suite Ocean Front features spectacular views of the Caribbean Sea from a private balcony with Jacuzzi and is elegantly decorated with dark mahogany furniture and marble floors accentuating classic details.
  • Preferred Club Junior Suite Beach Front View
    • In addition to the above amenities, the Preferred Club Junior Suite Beach Front features spectacular views of the Caribbean Sea from a private terrace with whirlpool and is elegantly decorated with dark mahogany furniture and marble floors accentuating classic details with direct access to the beach.
  • Preferred Club Governor Suite Ocean View
    • In addition to the above amenities, the Preferred Club Governor Suite features ocean front views, a large room with a king bed, private terrace, air conditioning, relaxing room, bathroom with separated shower, bidet, hair dryer, VIP bathroom amenities, closet, mini-bar, laptop size safe, three phones, daily restocked mini bar with water, sodas, and beers, alarm clock, coffee maker, iron and ironing board, patio lounge in a double terrace with outdoor Jacuzzi, living room with TV, dining room and VIP front desk.
*Also available upon request:
  • 4 ADA rooms – Deluxe Junior Suites Tropical View with double beds, widened doorways, bars in shower, easy access. Lift facilities are available in all the principal areas. These rooms are located on the first floor.
  • Extra bed & crib

Dining Options:

Offering 8 restaurants: 5 à la carte, 1 buffet, a grill and a café. No reservations are required. All restaurant openings rotate throughout the week. Number of restaurants open for each meal is dependent upon occupancy levels.

Restaurants

  • Bluewater Grill | Lunch 11 a.m. – 5:30 p.m. and Dinner 6 p.m. – 11 p.m.
    • Offers some of the very best fine cuts and seafood and fish specialties
    • Approximate seating capacity: 96
    • Dress Code: Casual Elegance

  • Cibu | Dinner 6 p.m. – 11 p.m.
    • Rich flavors of the Mediterranean
    • Approximate seating capacity: 86
    • Dress Code: Casual Elegance

  • Fresco | Dinner 6 p.m. – 11 p.m.
    • Mexican journey to delectable delights
    • Approximate seating capacity: 100
    • Dress Code: Casual Elegance

  • Lemongrass | Dinner 6 p.m. – 11 p.m.
    • Taste the best in Asian Cuisine that includes Teppanyaki tables and a Sushi Bar
    • Approximate seating capacity: Teppanyaki tables can accommodate up to 48 guests and 50 guests
    • seated
    • Dress Code: Casual Elegance

  • Market Café | Breakfast 7 a.m. – 11 a.m., Lunch 12:30 p.m. – 3 p.m. and Dinner 6:30 p.m. – 10 p.m.
    • International themed buffet in an air-conditioned dining area
    • Approximate seating capacity: 330
    • Dress Code: Casual

  • Paramour | Dinner 6 p.m. – 11 p.m.
    • An elegant, romantic atmosphere offering French fare
    • Approximate seating capacity: 98
    • Dress Code: Casual Elegance
    • Adult-Only
 
  • Barefoot Grill | Open 12 p.m. – 4 p.m.
    • Casual grilled favorites served poolside
    • Dress Code: None

  • Coco Cafe | 6 p.m. – 11 p.m.
    • Premium coffee and deli snacks in a casual and relaxed atmosphere
    • Dress Code: None

Dress Codes

Casual
  • Bermudas (long shorts or Capri pants), sneakers/tennis shoes and sandals.
  • Ladies must wear a bathing suit wrap or cover-up.
  • No sleeveless shirts for men.
Casual Elegance 
  • Sneakers/tennis shoes or sandals and dress shirts with short sleeves or collared shirts.
  • Long pants required for men.
  • No sleeveless shirts or flip-flops.
Formal
  • Men must wear long pants, collared shirts and dress shoes.
  • Women must wear blouses, skirts, slacks or dresses, with dress shoes.

Bars:

Offering 5 bars and lounges serving premium brand domestic and international favorites ranging from swimup to a nightly music lounge.  
  • Eclipse Night Club | 10 p.m. – 1 a.m.
    • Dance the night away in this lounge offering great music and good times.
 
  • Moments| Open 12 p.m. – 12 a.m.
    • Enjoy a refreshing cocktail in this lobby bar.

  • Splash | Open 10 a.m. – 5 p.m.
    • Swim up bar serving premium brand beverages, located at the main pool.
 
  • The Reef | Open 9 a.m. – 5 p.m.
    • Preferred Club pool bar*
 
  • The Sandbar | Open 9 a.m. – 5 p.m.
    • Preferred Club beach bar*

Resort Activities & Entertainment:

Indoor/Outdoor Activities
  • Tennis/Tennis lessons*
  • Beach and water volleyball
  • Beach soccer
  • Ping-Pong
  • Board games
  • Big screen movies on the beach
  • Golf*
  • Theme nights
  • Yoga
  • Euro-Bungee
  • 4 lovely pools, including one for Preferred Club members/adults-only
Water Sports
  • Hobie cats
  • Kayacks
  • Windsurfing
  • Water aerobics
  • Water polo
  • Snorkeling*
  • Deep sea fishing*
  • Scuba diving*
  • *Additional costs apply

Spa/Fitness:

Now Spa by Pevonia® Hours: Open 9 a.m. – 8 p.m. For those guests seeking a sanctuary for the senses, our Spa, that reaches 1937 sq. ft/591 m2, offers a sublime atmosphere of pure indulgence combining hydrotherapy and indigenous treatments creating a refreshing, invigorating and peaceful experience. Jacuzzi baths and treatment rooms, a relaxation lounge, sauna, steam room and private showers are available, as well as pedicures, manicures, facials and a full-service beauty salon. Fitness Center Hours: 7 a.m. – 7 p.m.
  • Treadmill
  • Stationary Bicycles
  • Elliptical machines
  • Stair Climbers
  • Free Weights