As one of Hyatt’s first all-inclusive properties, Hyatt Zilara Cancún represents a new level of service, sophistication and splendor. This adult-only resort is certain to impress from the moment guests arrive in its expansive lobby until the second they depart. In between, they’ll enjoy gourmet cuisine, world-class accommodations and service that is second to none. It is truly the evolution of all-inclusive, and it’s waiting for your arrival


Good to Know:

  • All inclusive resort
  • Adults only
  • AAA’s prestigious Four Diamond


All suite accommodations include

  • Luxurious king-size or two double beds
  • Handcrafted furniture
  • Double hot tub
  • Modern bathrooms featuring double sinks, rainfall showerheads and spray fixtures
  • Designer toiletries
  • His & hers plush bathrobes and slippers
  • Direct-dial cordless telephone with bilingual voice mail and bathroom extension
  • Coffee Maker
  • Individually controlled air conditioner and ceiling fan with bed-side controls
  • Refreshment center stocked daily with water, beer, and soft drinks
  • Liquor cabinet with a selection of domestic and imported beverages
  • Unique “magic box” for discreet in-suite service delivery
  • Rotating 42” LED satellite TV with DVD / CD player and MP3 Player
  • Electronic, laptop-size safety deposit box
  • Work desk with desktop lamp, Internet, and 110v electric power
  • Furnished balcony or terrace including a hammock
  • Nightly turndown service with a choice of three aromatherapy and bath scents


Location Information:

Ideally located on the widest stretch of beach in the heart of the city’s Hotel Zone, the Hyatt Zilara Cancún is just 20 minutes from the Cancún International Airport and within minutes of the best golf courses, shopping malls, restaurants and nightlife Cancún has to offer


Accommodation Amenities and Inclusions:

  • 47 Zilara Jr. Suites
  • 93 Premium Ocean View Jr. Suite
  • 118 Premium Oceanfront Jr. Suites
  • 30 Premium Oceanfront Deluxe Suites
  • 17 Premium Ocean View Swim Up Suites
  • 7 Presidential Suites
  • Luxurious accommodations featuring the latest technology, modern bath amenities and breathtaking ocean views
  • Fine dining options at à la carte and gourmet buffet restaurants
  • Entertainment featuring live music and performances
  • Unlimited alcoholic and non-alcoholic beverages and snacks
  • Unique daily and nightly activities
  • World-class facilities, including a spa & wellness center, spectacular pools, and beach cabanas
  • Impeccable, innovative service including Beach Butlers and Romance Concierge
  • 24-hour in-suite dining
  • The Hyatt Club Level Service & Amenities option for a more distinctive experience
  • Spectacular beachfront location
  • Complimentary Wi-Fi Internet access
  • Adults-only resort (18 years & older)
  • 4 pools including 2 swim up pools and 2 whirlpools
  • All resort taxes and gratuities


Request Prices


Room Categories

    • Luxurious 653 square-foot (61 square-meter) suites with ocean view terraces. Includes Standard Amenities. King Max Occ. 2 Adults Double Max Occ. 4 Adults
    • Upper level floor 653 square-foot (61 square-meter) suites with breathtaking views of the Caribbean Sea. Includes Standard Amenities. King Max Occ. 2 Adults, Double Max Occ. 4 Adults
    • Luxurious 653 square-foot (61 square-meter) suites with terraces offering unobstructed ocean front views. Includes Standard and Hyatt Club Level Service & Amenities. King Max Occ. 2 Adults Double Max Occ. 4 Adults
    • Spectacular 758 square-foot (71 square-meter) suites including wrap around balcony offering dramatic ocean front views. Includes Standard and Hyatt Club Level Service & Amenities, plus: Connecting option with Premium Ocean Front Junior Suite with two double beds available. Max Occ. 2 Adults
    • Plush 848 square-foot (79 square-meter) split-level suite featuring contemporary furnishings, telescope and steam shower. Includes Standard and Hyatt Club Level Service & Amenities. Max Occ. 2 Adults
    • Stunning 1,331 square-foot (124 square-meter) Penthouse offering the resort’s most dramatic views and accommodations. Max Occ. 2 Adults
      • Includes Standard and Hyatt Club Level Service & Amenities, plus:
      • Steam shower with ocean views and vanity counter
      • Spacious bedroom
      • Living room
      • Dining room
      • Telescope for stargazing at night
      • Expanded terrace area with patio furniture and hammock
      • Fully stocked bar
      • Connecting option with Premium Ocean Front Jr. Suite available to create a two-bedroom penthouse suite

Dining Options:

  • Coffee House
    • Premium espresso & capuccino drinks with a wide variety of scrumptious pastries, desserts and ice cream in a International style Deli café. Open from early morning until late night
  • Tapas & Pintxos Restaurant
    • Tapas from Northern Spain and the Basque region in a relaxing atmosphere. Open for dinner nightly
  • Asiana Restaurant
    • Contemporary, gourmet Asian cuisine with a Teppanyaki cooking show (just for dinner) in a romantic setting with sunset views. Open for lunch and dinner
  • Maria Marie
    • Gourmet Mexican cuisine in a fine-dining experience. Open for dinner nightly
  • Chef’s Plate
    • International haute cuisine carefully selected and artfully prepared by our chef for a unique and memorable gourmet-dining event. Open for dinner (reservations required, available for upper categories).
  • Spice
    • Enjoy international gourmet buffet style cuisine and show-cooking stations in a casual atmosphere alongside ocean views. Open for breakfast, lunch and dinner.
  • Pelicanos
    • À la carte, gourmet caribbean cuisine in an oceanfront setting by the infinity pool. Open for breakfast, lunch and Mediterranean specialty dinner


  • Tequileria Beach Bar Lounge
    • Selection of authentic Mexican tequilas and drinks. Enjoy the views of the Caribbean Sea
  • Lobby Bar
    •  Variety of beer, fine wine, premium spirits and cocktails. With spectacular views of the Caribbean Sea and infinity pool, plus nightly music
  • Trade Winds Swim Up Bar
    • Refreshing non-alcoholic and alcoholic drinks served within the pool
  • 24-Hr. Lounge
    • 24/7 selection of premium and international liquor brands and fine wines, plus snacks

Resort Activities & Entertainment:

  • Beach and water sports
  • Bicycle tour
  • Culinary classes and tastings
  • Fitness center
  • Tennis court
  • Spa and beauty salon (at surcharge)
  • Swimming pools
  • Pilates studio

Spa Indulgences

Overlooking Mexico’s Caribbean Sea, The Spa is a peaceful sanctuary featuring a complimentary hydrotherapy circuit (steam room, sauna, and cold plunge pool), dual temperature whirlpool tub, soothing therapy rooms, massage waterfalls and a fitness center. Also included is our Ludic hydro-circuit, a unique five station massage-therapy experience starting with your calves, thighs, lower back, shoulders and at the 5th pool a Polish massage waterfall for your head. For a more traditional cleansing experience, the Temazcal stone sauna is available for an additional fee.
  • Full-service beauty salon (additional fees)
  • Ludic massage hydro-circuit with 5 pool-stations, included
  • Fitness center and hydrotherapy circuit, included
  • Eco-holistic treatment experiences (additional fees)
  • Traditional Temazcal Sauna Ceremony(additional fees)
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