Price $0.00 Night

Just off the azure waters of the Caribbean Sea, the Hard Rock Hotel Riviera Maya is nothing short of the ultimate crowd pleaser. Live it up with world-class shopping and endless style. Enjoy the beauty of a private protected beach. Activities for kids and teen. Hit the links at an 18-hole Robert von Hagge signature golf course. Or channel your inner awesome and spend some time at Heaven — an adults-only expanse with stunning pools, lavish spa treatment rooms, dining and more.

Bottom line, it’s all top shelf. Enjoy.

Good to Know:

  • To legally enter the country a valid passport for US or Canadian citizens is needed. Other countries may require a visa.
  • The Currency is Mexican Paso
  • The official language spoken in Mexico is Spanish by English is use to properly accommodate their guest.

 

All Inclusive Features

  • Fine dining
  • Top-shelf drinks
  • 24-hour room service
  • Most on property sports and activities
  • Entertainment
  • Free Wi-Fi access throughout the facilities Meeting space
  • Unlimited private functions at no surcharge (with the exception of beach parties and rooftops with no elevator access)
  • Unlimited long distance telephone calls to the Continental U.S., Canada and Mexico
  • Taxes and gratuities

 

Location Information:

  • 15 minutes from downtown of Playa del Carmen Mexico; 72 Carretera Cancun-Tulum. Riviera Maya, Quintana Roo

 

Accommodation Amenities and Inclusions:

687 guest rooms, including Deluxe Gold Rooms, Deluxe Diamond Rooms, Deluxe Family, Deluxe Platinum Grand Sky Terraces, Deluxe Platinum Grand Sky Terrace 2 Bedroom, Rock Suite Platinum 2 Bedroom, Rock Suite Platinum Rooftop Lounge 2 Bedroom, and Rock Star Suites.

  • All rooms with balcony or terrace & hydro spa tub
  • Flat-screen TVs
  • Custom furniture & artwork
  • Loaded mini bar
  • Liquor dispenser
  • Hammocks
  • Complimentary streaming music
  • Butler service available ($)
  • Free calls to the U.S. & Canada (does not include Alaska or Hawaii)
  • Free Wi-Fi

When you book now, get up to $1800 Limitless Resort Credit** to use on wedding collections, spa treatments, amazing tours, and more 20% Service Fee Apply.

 

 BOOK NOW

Room Category Descriptions:
  • Deluxe Room
    • You’re a Rock Star now. Soak it in and enjoy top-shelf luxury and everything you need for an unforgettable all-inclusive performance with one king bed or two double beds.
    • Hydro spa tub
    • Private bath with shower
    • Balcony with hammock
    • Liquor Dispenser
    • Minibar with soda bottled water, juice & domestic beer
    • LCD TV with satellite
    • Purified water
    • Rock Spa® bath amenities
    • Bathrobes & slippers
    • Digital safe (laptop size)
    • Individually controlled A/C
    • Coffee maker
    • Direct dial telephone
    • Bluetooth--‐enabled wireless alarm clock radio
    • Hair blow dryer
    • Iron/ironing board
    • Free wireless internet
    • 24 hour
    • Room service
    • Turndown service
    • View: Resort View. Max Occupancy: 4 guests including children. 482 sq. ft.
 
  • Deluxe Gold
    • Consider this room your all access pass to club awesome. So kick things off in style and never look back with one king bed or two double beds.
    • Hydro spa tub
    • Private bath with shower
    • Balcony with hammock
    • Liquor Dispenser
    • Minibar with soda bottled water, juice & domestic beer
    • LCD TV with satellite
    • Purified water
    • Rock Spa® bath amenities
    • Bathrobes & slippers
    • Digital safe (laptop size)
    • Individually controlled A/C
    • Coffee maker
    • Direct dial telephone
    • Bluetooth-enabled wireless alarm clock radio
    • Hair blow dryer
    • Iron/ironing board
    • Free wireless internet
    • 24-hour room service
    • Turndown service
    • View: Garden View. 482 sq. ft.
 
  • Deluxe Gold King
    • One king bed. Max occupancy for a room with king bed: two guests, plus one child (0--‐ 12 years) in a crib or rollaway.
 
  • Deluxe Gold Double
    • Two double beds. Max occupancy 4 guests including children.
 
  • Deluxe Gold - PURE® 
    • All the regular Deluxe Gold awesomeness with the addition of the PURE® standard. PURE® Hypo- Allergenic Rooms are designed to provide a better night’s sleep for all guests especially allergy sufferers. In addition to our usual cleaning protocol, our PURE rooms undergo an additional seven-step process intended to reduce airborne particles and minimize the presence of potential irritants. This process includes installation of a state-of-the-art air purification system and treatment of all coverings and surfaces in the guestroom. All PURE rooms are installed and maintained on an ongoing basis by PURE Solutions.
 
  • The Pure® Promise
    • Shock treatment this advanced shock treatment destroys nearly all of the mold and bacteria in every nook and cranny of the
    • Hypoallergenic encasement for mattress & pillow Soft, breathable micro--‐fiber coverings to allow for a more restful sleep.
    • All surfaces specially treated Upholstery and all soft surfaces are deep cleaned with a patented Pure® clean
    • Air purification system State of the art system proven to kill98% to 100% of bacteria and
    • Pure shield this bacteriostatic barrier applied to all room surfaces makes it nearly impossible for bacteria and viruses to
    • Deep Clean Air handling Unit APure® treated air-conditioning unit along with air clean filters results in healthier air Coils are deep cleaned and disinfected using PURE’s advanced treatment.
    • Pure tea tree oil cartridge Tea tree oil cartridge is installed into the Air‐handling unit to maintain sanitized conditions.
 
  • Deluxe Gold Room Amenities:
    • Hydro spa tub
    • Private bath with shower
    • Balcony with hammock
    • Liquor Dispenser
    • Minibar with soda bottled water, juice & domestic beer
    • LCD TV with satellite
    • Purified water
    • Rock Spa® bath amenities
    • Bathrobes & slippers
    • Digital safe (laptop size)
    • Individually controlled A/C
    • Coffee maker
    • Direct dial telephone
    • Bluetooth-enabled wireless alarm clock radio
    • Hair blow dryer
    • Iron/ironing board
    • Free wireless internet
    • hour room service
    • Turndown service
    • View: Garden View. 482 sq. ft.
 
  • Deluxe \Gold King
    • One king bed. Max occupancy: 2 guests including children ages 4-12.
 
  • Deluxe Gold Double
    • Two double beds. Max occupancy: 4 guests including children.
 
  • Deluxe Platinum Double 
    • Consider this room your all-access pass to club awesome. So kick things off in style and never look back with two double beds.
    • Hydro spa tub
    • Private bath with shower
    • Balcony with hammock
    • Liquor Dispenser
    • Minibar with soda bottled water, juice & domestic beer
    • LCD TV with satellite
    • Purified water
    • Rock Spa® bath amenities
    • Bathrobes & slippers
    • Digital safe (laptop size)
    • Individually controlled A/C
    • Coffee maker
    • Direct dial telephone
    • Bluetooth-enabled wireless alarm clock radio
    • Hair blow dryer
    • Iron/ironing board
    • Free wireless internet
    • 24-hour room service
    • Turndown service
View: Partial ocean view. 482 sq. ft. Max occupancy: up to 4 guests including children.        
  • Rock Royalty Level – Deluxe Platinum
    • You are now all- inclusive Royalty. Kick off your shoes and relax in paradise with your own Personal Assistant.  Enjoy your vacation in a king bed or two double beds.
    • Personal Assistance with reservations (on and off property)
    • Spa Tub Preparation (with 24-hours notice)
    • Aromatherapy and Pillow Menu
    • Nightly\ Petit Fours
    • Complimentary Shoe Shine
    • Express luggage delivery
    • Upgraded full-size Rock Spa® bath products
    • Ironing Service (2 items per person/per stay)
    • Rock Royalty Personal Assistant (7 am – 11 pm)
    • Priority Reservations to picks® and mix® program
    • Complimentary 25--‐minute couple’s massage at the Rock Spa®
    • VIP Check in and check out
    • Late checkout available (until 3 pm – available upon request)
    • Complimentary beach bag (1 per room/per stay)
    • Bonus Track (Personal Assistant will help review account and assist in express check-out)
    • Priority booking for Bali beds ($)
    • Hydro spa tub
    • Private bath with shower
    • Balcony with hammock in most rooms
    • Premium Liquor Dispenser – Absolut, Bacardi White, Johnny Walker Black Label, Jose Cuervo Especial
    • Minibar with soda, bottled water, juice, domestic beer and snacks
    • LCD TV with satellite
    • Purified water
    • Plush Bathrobes & slippers
    • Sleeping mask
    • Loofah Sponge
    • Digital safe (laptop size)
    • Individually controlled A/C
    • Espresso machine
    • Direct dial telephone
    • Bluetooth-enabled wireless alarm clock radio
    • Hair blow dryer
    • Iron/ironing board
    • Free wireless internet
    • 24-hour room service – select a la carte menu
    • Turndown service
    • ($) Indicates additional cost not part of the all-inclusive experience
    • View: Partial Ocean View. 482 sq. ft.
 
  • Rock Royalty Level– Deluxe Platinum King
    • One king bed. Max occupancy: 2 guests including children ages 4--‐12.
  • Rock Royalty Level- Deluxe Platinum Double
    • Two double beds. Max occupancy: 4 guests including children.
 
  • Deluxe Diamond
    • One king bed. Hard Rock is more than a vacation — it’s a lifestyle. And to prove it, we’ve packed these legendary digs with non-stop extras and no--‐limit luxury.
    • Hydro spa tub
    • Private bath with shower
    • Balcony with hammock
    • Liquor dispenser with premium brands
    • Minibar with soda bottled water, juice & domestic beer
    • LCD TV with satellite
    • Purified water
    • Rock Spa® bath amenities
    • Bathrobes & slippers
    • Digital safe (laptop size)
    • Individually controlled A/C
    • Espresso/American coffee maker
    • Direct dial telephone
    • Aromatherapy and Pillow Menu
    • Hair blow dryer
    • Iron/ironing board
    • Free wireless internet
    • Exclusive in-room dining menu
    • Turndown service
    • Complimentary beach bag (1 per room, per stay)
    • CD/DVD Player (available upon request)
    • Bluetooth-enabled wireless alarm clock radio
    • Nightly Petit Fours
    • Private check in area – late and early check-in (subject to availability)
    • View: Ideal location, close to main facilities. Max occupancy: 2 adults. 482 sq.ft.
     
  • Deluxe Family (2 br)
    • Swap the minivan for the tour van, buckle up, and go for a ride straight to the front row of paradise with world class extras including two connecting rooms, one with a king bed, the other with two double beds.
    • Hydro spa tub in each room
    • Private bath with shower
    • Balcony with hammock
    • Liquor Dispenser in adult’s room
    • Adult Minibar with soda, bottled water, juice & domestic beer
    • Kid friendly minibar with juices, soda, and chocolate milk
    • LCD TV with satellite
    • Purified water
    • Rock Spa® bath amenities
    • L’Oreal Kids bath amenities
    • Adult and kids bathrobes & slippers
    • Digital safe (laptop size)
    • Individually controlled A/C
    • Coffee maker
    • Direct dial telephone
    • Hair blow\ dryer
    • Iron/ironing board
    • Free wireless internet
    • 24-hour room service
    • Turndown service
    • Bluetooth-enabled wireless alarm clock radio
    • Xbox 360, with a selection of DVD’s & Xbox games available upon request
    • Kids beach toys
    • Kid’s room Service menu
    • Candies and cookies upon arrival
    • Complimentary mini cake for birthdays (available upon request)
    • View: Garden or resort view. Minimum occupancy 3 adults. Max Occupancy:6 guests including children and infants.\ 964 sq.ft.
       
  • Deluxe Platinum – Grand Sky Terrace (1br) 
    • One king bed. Let’s amp things up and blow some minds with unparalleled access to the thing in life that rock. Step up and enjoy.
    • Private bath with shower
    • Balcony with hammock
    • Access to a private 2nd-floor grand sky terrace with lounge chairs and hydro spa tub
    • Liquor dispenser
    • Minibar with soda bottled water, juice &domestic beer
    • LCD TV with satellite
    • Purified water
    • Rock Spa® bath amenities
    • Bathrobes & slippers
    • Digital safe (laptop size)
    • Individually controlled A/C
    • Coffee maker
    • Bluetooth enabled wireless\ alarm clock radio
    • Hair blow dryer
    • Iron/ironing board
    • Free wireless internet
    • 24-hour room service
    • Turndown service
    • View: Best view available. Max occupancy for a room with king bed: two adult guests. 964 sq. ft., including terrace.
     
  • Deluxe Platinum – Grand Sky Terrace (2 br) 
    • Two connecting rooms: one room with a king bed and a second room with two double beds. We packed this crowd pleaser with everything your entourage needs to live it up and rock the show in style. Enjoy!
    • Hydro spa tub in room with double beds
    • Private bath with shower
    • Access to A private 2nd-floor grand sky terrace with lounge chairs and hydro spa tub
    • Balcony with hammock
    • Liquor Dispenser
    • Minibar with soda bottled water, juice & domestic beer
    • LCD TV with satellite
    • Purified water
    • Rock Spa® bath amenities
    • Bathrobes & slippers
    • Digital safe (laptop size)
    • Individually controlled A/C
    • Coffee maker
    • Direct dial telephone
    • Bluetooth-enabled wireless alarm clock radio
    • Hair blow dryer
    • Iron/ironing board
    • Free wireless internet
    • 24-hour room service
    • Turndown service
    • View: Best view available. Max Occupancy: Up to 6 guests, including children and infants. 1,928 sq. ft. included the 2 rooms and terrace.
     
  • Rock Suite Platinum – (2 br)
    • This suite plays to a packed house every night and nails the gig every time.
    • Unleash your inner icon and enjoy this two bedroom Rock Suite with one room with a king bed, and the second room with two double beds. Don’t forget the living and dining room areas to top off your stay.
    • Hydro spa tub in each room
    • Private bath with shower
    • Oversized private balcony with hammock and lounge chairs
    • Liquor dispenser
    • Mini bar with so a bottled water, juice & domestic beer
    • LCD TV with satellite
    • Purified water
    • Rock Spa® bath amenities
    • Bathrobes & slippers
    • Digital safe (laptop size)
    • Individually controlled A/C
    • Espresso/American coffee maker
    • Direct dial telephone
    • Hair blow dryer
    • Iron/ironing board
    • Free wireless internet
    • 24-hour room service
    • Exclusive in room dining menu
    • Turndown service
    • Nightly Petit Fours
    • Aromatherapy and Pillow Menu
    • CD/DVD Player (available upon request)
    • Complimentary beach bag (1 per room/per stay)
    • Bluetooth--‐enabled wireless alarm clock radio
    • View: Ocean front view. Max Occupancy:   6 guests including children and infants. 2,583 sq. ft.
     
  • Rock Suite Platinum – Rooftop Lounge (2 br)
    • Two bedroom suite equipped with a dining and living room area. Feel that? That’s a feeling only a suite like this could deliver. And don’t worry — it never fades. Not when you surround yourself with non-stop luxury at every turn. Go big and enjoy.
    • Hydro spa tub in each room
    • Private bath with shower
    • Private balcony with hammock
    • Sky terrace with a hydro spa tub, table with chairs and bathroom
    • Liquor dispenser
    • Minibar with soda bottled water, juice & domestic beer
    • LCD TV with satellite
    • Purified water
    • Rock Spa® bath amenities
    • Bathrobes & slippers
    • Digital safe (laptop size)
    • Individually controlled A/C
    • Espresso/American coffee maker
    • Direct dial telephone
    • Hair blow dryer
    • Iron/ironing board
    • Free wireless internet
    • 24-hour room service
    • Exclusive in room dining menu
    • Turndown service
    • Nightly Petit Fours
    • Aromatherapy and Pillow Menu
    • CD/DVD Player (available upon request)
    • Bluetooth-enabled wireless alarm clock radio
    • Complimentary beach bag (1 per room, per stay)
    • View: Ocean front view. Max Occupancy: 6 guests including children and infants. 5,166 sq. ft. including terrace.
     
  • Rock Star Suite
    • Two bedroom suite, one room with a king bed, and the second room with two double beds. All of your Rock Royalty Level amenities are already included in this room category so you may rock on– my highness. From the moment you open the door you see this suite is different; you are greeted by a custom gold and silver mirrored horse sculpture and hooded rock throne seating. The Rock Star suite’s design inspiration was of a ‘modern day Hacienda’, complete with high- end local elements and is adorned with memorabilia from Fergie. The suite’s main room has custom furnishings including a built in diamond- padded leather and crystal banquette, custom dining table that flips to play billiards and no dining room is complete without a bar area. The living room is outfitted with a half bath and a unique leather multi seating group that is illuminated with custom lighting fixtures. The master bedroom is the total rock star with its custom armoire, raw cut stone hydro spa tub and live edge wood headboard. The shower is extra large and is tiled in stunning yellow glass tile. The suite is topped off With a full Terrace area with Great Ocean views from sunrise to sunset. The terrace is outfitted with a large hot tub, outdoor shower, custom dining set, restroom, hammocks, chaise and day bed seating options.
    • Rock Royalty Personal Assistant (7 am – 11 pm)
    • Ironing Service (2 items per person/per stay)
    • Upgraded full-size Rock Spa® bath products
    • Express luggage delivery
    • Complimentary Shoe Shine
    • Nightly Petit Fours
    • Aromatherapy and Pillow Menu
    • Spa Tub Preparation (with 24 hours’ notice)
    • Personal Assistance with reservations (on and off property)
    • Priority Reservations to picks® and mix® program
    • Complimentary 25-minute couple’s massage at the Rock Spa®
    • VIP Check in and check out
    • Late checkout Available (until 3 pm – available upon request)
    • Complimentary beach bag (1 per room/per stay)
    • Bonus Track  (Personal Assistant helps review the guest account at check-out)
    • Priority booking for Bali beds ($)
    • Premium Liquor Dispenser – Absolut, Bacardi White, Johnny Walker Black Label, Jose Cuervo Especial
    • Minibar with soda, bottled water, juice, domestic beer, and snacks
    • LCD TV with satellite
    • Purified water
    • Plush Bathrobes & slippers
    • Sleeping Mask
    • Loofah Sponge
    • Digital safe (laptop size)
    • Individually controlled A/C
    • Espresso/American coffee maker
    • Direct dial telephone
    • Hair blow dryer
    • Iron/ironing board
    • Free wireless internet
    • 24-hour room service – select a la cart menu
    • Turndown service
    • XBOX or Blu-ray player (available upon request)
    • Bluetooth-enabled wireless alarm clock radio
    • View:  Ocean Front View. Max Occupancy: Up to 6 guests including children and infants. 4,991.60 sq. ft (includes terrace area).
       

Dining Options:

  • Toro – American steak house à la carte
  • Ciao – Italian specialties à la carte
  • Le Petit Cochon – French bistro
  • Dive – snacks by the pool
  • Cava Roja – Spanish cuisine and tapas
  • 24-hr room service
 

Bars:

  • Sun bar
  • Float
  • Martini bar
  • Heaven bar & disco
  • Rhythm-bar
 

Resort Activities & Entertainment:

  • Nightly entertainment
  • Golf
  • Water Sports
  • Land Sports
  • Spa
  • Clubs
 

Spa:

  • Rock Spa®
    • Treatment Facilities:
    • 56 Individual Rooms
    • 7 Couple´s Massage Rooms
    • 2 Master Spa Suites with Jacuzzi
    • 10 Facial Rooms
  • Hydrotherapy Facilities:
      • Cold Plunge
      • 2 Temperature Jacuzzi´s
      • Steam Bath
      • Dry Sauna with Eucalyptus Inhalation
      • Dry Sauna
      • 4 Swiss Showers
      • Temzacal
      • Ice Room