Price $0.00 Night

To live like a rock star means never being far away from the action. Lucky for you, the all-inclusive Hard Rock Hotel Cancun puts you right in the middle of it. Located in the heart of Cancun’s Hotel Zone, the hotel pays homage to a lifestyle of excess and unsurpassed services. It’s time to see the show in Cancun.

 

Good to Know:

  • To legally enter the country a valid passport for US or Canadian citizens is needed. Other countries may require a visa.
  • The Currency is Mexican Paso
  • The official language spoken in Mexico is Spanish by English is used to properly accommodate their guest.

 

All inclusive features

  • Fine dining
  • Top-shelf drinks
  • 24-hour room service
  • Sports and activities
  • Entertainment
  • Free Wi-Fi access throughout the facilities
  • Unlimited private functions at no surcharge (with the exception of beach parties and rooftops with no elevator access) Unlimited phone calls to the mainland U.S. & Canada Taxes & gratuities

 

Location Information:

Located in Cancun’s Hotel Zone, 15-minute drive from the Cancun International Airport. Blvd. Kukulcan KM.14.5 Hotel Zone Cancun

 

Accommodation Amenities and Inclusions:

This all-inclusive hotel features 601 stylishly chic guestrooms in various categories including, 45 Deluxe Rooms, 133 Deluxe Gold, 256 Deluxe Platinum, 30 Deluxe Family, 61 Deluxe Diamond, 23 Rock Suite Platinum,* 1 Rock Star Suite. Each room is ready to indulge with panoramic views of the ocean or lagoon and private balconies to enjoy the cool tropical breeze.

  • Sleep like a rock® bedding featuring 300-thread count, Egyptian cotton
  • 32” flatscreen HDTV with plug-and-play technology
  • Custom-designed furniture and specially selected artwork from around the world
  • Dynamic lighting fixtures suitable for entertainment and working
  • Hansgrohe rain showers and Rock Spa® bath products
  • Wireless internet
  • Minibar with sodas, bottled water, juice & domestic beer
  • Liquor dispenser
  • In-room safe
  • Alarm clock
  • Complimentary streaming music channels

 

When you book now, get up to $1800 Limitless Resort Credit** to use on wedding collections, spa treatments, amazing tours, and more 20% Service Fee Apply.

 

 BOOK NOW

Room Category Descriptions:

  • Deluxe Gold
    • Live like a legend without even releasing a self-titled debut album. Rock out your vacation in our king or double beds.
    • Double hydro spa tub
    • Private bath with shower
    • Balcony with two chairs and a table
    • Liquor dispenser
    • Mini bar with soda, bottled water, juice & domestic beer
    • LCD TV with satellite
    • Purified water
    • Rock Spa® bath amenities
    • Bathrobes & slippers
    • Digital safe (laptop size)
    • Individually controlled A/C
    • Coffee maker
    • Direct dial telephone
    • Bluetooth enabled wireless alarm clock radio
    • Hair blow dryer
    • Iron/ironing board
    • Free wireless internet
    • 24-hour room service
    • Turndown service
View: Lagoon View. Max Occupancy: 4 guests, including children ages 4 -17. Max Occupancy for room with double beds: 4 people, plus 1 Infant under age of three in a crib. Max Occupancy for room with king bed: two guests, plus one child (0-12 years) in a crib or rollaway. 430 Sq. Ft.  
  • Deluxe Platinum
    • One king bed or two double beds.
    • Double hydro Spa tub
    • Private bath with shower
    • Balcony with two chairs and a table
    • Liquor dispenser
    • Mini bar with soda, bottled water, juice & domestic beer
    • LCD TV with satellite
    • Purified water
    • Rock Spa® bath amenities
    • Bathrobes & slippers
    • Digital safe (laptop size)
    • Individually controlled A/C
    • Coffee maker
    • Direct dial telephone
    • Bluetooth--‐enabled wireless alarm clock radio
    • Hair blow dryer
    • Iron/ironing board
    • Free wireless internet
    • 24--‐hour room service
    • Turndown service
    • 4 physically challenged rooms.
View: Ocean View. Max occupancy for room with double beds: 4 guests, plus one infant under age of three in a crib Max occupancy for room with king bed: two guests, plus one child (0--‐12 years) in a crib or rollaway. 430 Sq. Ft.  
  • Rock Royalty Level- Deluxe Platinum
    • You are now Hard Rock Royalty. Kick off your shoes and relax in paradise with your own Personal Assistant. Enjoy your vacation in a king bed.
    • Rock Royalty Personal Assistant (7 am – 11 pm)
    • Ironing Service (2 items per person/per stay)
    • upgrade full-size Rock Spa® bath products
    • Express luggage delivery
    • Complimentary Shoe Shine
    • Nightly Petit Fours
    • Aromatherapy and\ Pillow Menu
    • Spa Tub Preparation (with 24 hours’ notice)
    • Personal Assistance with reservations (on and off property)
    • Priority Reservations to picks® and mix® program
    • Access to Rock Royalty areas on the pool, lounge, and beach
    • Complimentary 25 minute couple’s massage at the Rock Spa®
    • VIP Check in and check out
    • Late checkout available (until 3 pm – available upon request and availability)
    • Complimentary beach bag (1 per room/per stay)
    • Bonus Track- (Personal Assistant will help review the account and assist in express check out)
    • Priority booking For Bali beds ($)
    • Double hydro spa tub
    • Private Bath with shower
    • Balcony with two chairs and a table
    • Premium Liquor dispenser- Absolut, Bacardi White, Johnny Walker Black Label, Jose Cuervo Especial
    • Mini bar with soda, bottled water, juice, domestic beer, and snacks
    • LCD TV with satellite
    • Purified water
    • Rock Spa® bath amenities
    • Plush Bathrobes & slippers
    • Sleeping Mask
    • Loofah Sponge
    • Digital safe (laptop size)
    • Individually controlled A/C
    • Espresso machine
    • Direct dial telephone
    • Bluetooth enabled Wireless alarm clock radio
    • Hair blow dryer
    • Iron/ironing board
    • Free wireless internet
    • 24-hour room service – select a la carte menu
    • Turndown service
4 physically challenged rooms. View: Ocean View. Max occupancy for room is 2 guests. 430 Sq. Ft.  
  • Deluxe Family
    • Two connecting rooms one bedroom with a king bed and another bedroom with two double beds.
    • Double hydro spa tub in each room
    • Private bath with double showers
    • Balcony with two chairs and table
    • A mini bar with drinks the kids will like as well as a variety of adult beverages (soda, bottled water, juice & domestic beer)
    • Liquor dispenser
    • LCD TV with satellite in each bedroom
    • Xbox 360, with a selection of DVD’s & Xbox games available upon request
    • Purified water
    • Rock Spa® bath amenities
    • L’Oreal Kids bath amenities
    • Adult and Kids bathrobes & slippers
    • Digital safe (laptop size).
    • Individually controlled A/C
    • Coffee maker
    • Direct dial telephone
    • Bluetooth--‐enabled wireless alarm clock radio
    • Hair blow dryer
    • Iron/ironing board
    • Free wireless internet
    • 24-hour room service (special kid’s menu)
    • Turndown service
    • In-room family guide with activities schedule
    • Kids beach toys
    • Family welcome amenities
View: Lagoon view. Minimum occupancy of 3 adults. Max Occupancy: 6 guests, including children (ages 4-- 17) & infants (0--‐3). 763 Sq. Ft.  
  • Deluxe Diamond
    • One king bed.
    • Double hydro spa tub
    • Private bath with shower
    • Balcony with chairs and a table
    • Liquor dispenser with premium brands
    • Mini bar with soda, bottled water, juice & domestic beer
    • LCD TV with satellite
    • DVD/CD player
    • Purified water
    • Rock Spa® bath amenities
    • Bathrobes & slippers
    • Digital safe (laptop size)
    • Individually controlled A/C
    • Espresso/American coffee maker
    • Direct dial telephone
    • Bluetooth--‐enabled wireless alarm clock radio
    • Hair blow dryer
    • Iron/ironing board
    • Free wireless internet
    • 24--‐hour room service from select restaurant menus
    • Nightly Petit Fours
    • Turndown service
    • Pillow menu
    • Aromatherapy
    • Exclusive beach bag (one per room/per stay)
    • Exclusive concierge phone service
    • Pre-order breakfast the night before
View: Ocean view in the best locations. Max Occupancy: 2 guests. 430 Sq. Ft.  
  • Rock Suite Platinum
    • Two bedrooms: One bedroom with a king size bed and a second bedroom with two double beds. This suite includes a living area and dining area.
    • Double hydro spa tub in each room
    • Private bath with shower
    • Private terrace with lounge chairs and chairs with a table
    • Liquor dispenser
    • Mini bar with soda, bottled water, juice & domestic beer
    • LCD TV with satellite
    • Bluetooth--‐enabled wireless alarm clock radio
    • DVD/CD player upon request
    • Purified water
    • Rock Spa® bath amenities
    • Bathrobes & slippers
    • Bathroom scale
    • Digital safe (laptop size)
    • Individually controlled A/C
    • Espresso/American coffee maker
    • Direct dial telephone
    • Hair blow dryer
    • Iron/ironing board
    • Free wireless internet
    • 24-hour room service from select restaurant menus
    • Nightly Petit Fours
    • Turndown service
    • Pillow menu
    • Aromatherapy
View: Ocean or lagoon view or ocean and lagoon view (only a few rooms are available with both the ocean and lagoon view). Max Occupancy: 6 guests, including children &infants.1,065 Sq. Ft. A maximum of 1infant (ages0--‐3) will be allowed to stay in the same room with 4 guests. 430 Sq. Ft.  
  • Rock Star Suite
    • Themed decoration of Elton John and The Police memorabilia; suite fit for a Hard Rock Queen. This suite comes fully equipped with two bedrooms with king-sized beds, living room, dining room with marble top dining room table that sits six, and bar. Let’s not forget about the surround sound system with spot sound capability and terrace sound system. Take advantage of our unmatchable views of the ocean and Cancun Lake on the two-storey terrace which also has its own music and lighting system. All of your Rock Royalty Level amenities are already included in this room category so you may rock on– my highness.
    • Rock Royalty Personal Assistant (7 am – 11 pm)
    • Ironing Service (2itemsper person/per stay)
    • Upgraded full-size Rock Spa® bath products
    • Express luggage delivery
    • Complimentary Shoe Shine
    • Nightly Petit Fours
    • Aromatherapy and Pillow Menu
    • Spa Tub Preparation (with 24 hours’ notice)
    • Personal Assistance with reservations (on and off property)
    • Priority Reservations to picks® and mix® program
    • Access to Rock Royalty areas on the pool, lounge, and beach
    • Complimentary 25 minute couple’s massage at the Rock Spa®
    • VIP Check in and check out
    • Late checkout available (until 3 pm – available upon request)
    • Complimentary beach bag (1 per room/per stay)
    • Bonus Track   (Personal Assistant will help review the account and assist in express check-out)
    • Priority booking for Bali beds ($)
    • Double hydro spa tub
    • Private bath with shower
    • Outdoor shower
    • Two story terrace with lounge chairs and table
    • Premium Liquor dispenser Absolut, Bacardi White, Johnny Walker Black Label, Jose Cuervo Especial
    • Mini bar with soda, bottled water, juice, domestic beer, and snacks
    • Home Theater and surround sound music system and blue-ray player and lighting
    • 58”high definition plasma
    • TV
    • Bluetooth enabled wireless alarm clock radio
    • DVD/CD player upon request
    • Purified water
    • Plush Bathrobes & slippers
    • Loofah Sponge
    • Digital safe (laptop size)
    • Individually controlled A/C
    • Espresso/American coffee maker
    • Direct dial telephone
    • Hair blow dryer
    • Iron/ironing board
    • Free wireless internet
    • 24--‐hour room service from select restaurant menus
    • Turndown service
    • Hangover kit
    • Private dinner on the beach (must be requested 6 hours in advance)
    • VIP reservation of lounge chairs on the beach
View: Ocean view. Maximum occupancy: 4 Adults. 2,511 Sq. Ft  

Dining Options:

  • The Market – International buffet
  • Frida – Contemporary Mexican a la carte
  • Zen – Asian a la carte – Izakaya, teppanyaki & sushi
  • Ciao – Italian fine dining a la carte
  • Ipanema – Rodizio – Brazilian Grill
  • Pizzeto – brick-oven style pizza
  • Diego – poolside grill
 

Bars:

  • 3 Pool Bars
    • Dive, Float & Splash
  • Smash Bar-
    • Lobby bar
 

Resort Activities & Entertainment:

  • Nightly entertainment
  • Golf
  • Water Sports
  • Land Sports
  • Spa
  • Clubs
 

Spa

Exclusive Rock Spa® offers the ultimate in relaxation and revitalization. Rooms available for both individual and couples treatments, indoor and outdoor options available.
  • 11 Single Treatment rooms
  • 7 Couple treatment Rooms