This luxury eco-hotel surrounded by an artificial lake, is built on a 1, 220, 000m2 seafront property with direct access to Kantenah Beach and its 800 m of fine white sand. It features large landscaped gardens with lush tropical vegetation and an extensive network of nature trails that can be used by our guests for a nice stroll around the hotels. The complex also houses an ultramodern Spa of approx. 6,000 m2 equipped with the most advanced facilities offering guests a wide variety of services. Our guests can use all the facilities at Grand Palladium Colonial Resort & Spa, Grand Palladium Kantenah Resort & Spa and Grand Palladium White Sand Resort & Spa, except those located at The Royal Suites Yucatan by Palladium, which are for the exclusive use of its guests.

The Grand Palladium Colonial Resort & Spa is managed according to the quality control system of Palladium Hotels & Resorts which guarantees an excellent level of consistent quality to our guests. Palladium Hotels & Resorts made the decision years ago to contribute as much as possible to the protection of the environment. Our five resorts in the Mayan Riviera were the first ones in our chain designed under these criteria. In fact, most of our facilities adhere to this philosophy. Their design reflects a perfect harmony between modern and luxurious accommodations and the area’s lush natural environment.

The Grand Palladium Colonial Resort & Spa has won a global certification of sustainable tourism by Earth Check for adhering to the highest standards of environmental conservation, and the Travel life Gold Award.

 

Good to Know

  • Time Zone CST (UTC-6) Summer (DST) Central Daylight Time (UTC-5)
  • Official Language Spanish
  • Official Currency Mexican Peso
  • Population 149, 923 people
  • Voltage 110 V

 

Inclusions

24 hrs. Front desk, check-in from 3:00pm, check-out until 12:00pm, laundry service*, wake-up service, currency exchange, luggage room, outdoor parking, disabled access (not 100% – there zones with ramps), security personnel, fire alarm, hairdresser*, beauty salon*, gift/souvenir shop*, boutique*. Games and activities by the pool and on the beach, free Wi-Fi at the lobby of the hotel (restricted access), night entertainment, Sunset Boulevard disco featuring Caribbean and international music, “Nuestra Señora de las Nieves” Church located in the Grand Palladium Colonial Resort & Spa, Catholic masses are held every Sunday and on special dates. Internet the rooms* and at the Sports Bar*

 

Location Information

By car: From the Cancun airport, take the Chetumal-Puerto Juarez highway towards Tulum, passing through the towns of Puerto Morelos, Playa del Carmen until you reach Puerto Aventuras. From this point, continue 5 more minutes and you’ll find see the entrance to the hotel on your left.

By taxi: There’s a taxi stop at airport. The ride is around 80min / 90km at a cost of approximately $75 USD.

Transfer Service *: Grand Palladium Colonial Resort & Spa offers its clients a shuttle service that will pick you up at the airport upon arrival and bring you to the hotel. Service is also provided to the airport for your return flight home. Reservations subject to availability and upon request. Approximate cost $160 USD round trip for 1 or 2 persons and $230 USD from 3 to 8 people.

 

Accommodation

The Grand Palladium Colonial Resort & Spa consists of 11 villas with a total of 414 rooms distributed over 7 three-story villas making a total of 36 Standard Rooms per villa, 2 three-story villas with 36 Junior Suites per villa and 2 three-story villas with 30 Junior Suites and 3 Suites, all featuring a large balcony with 2 chairs and a table. The hotel also has 3 two-story bungalow-type villas and a total of 8 Mayan Suites per villa. Smoking rooms subject to availability. The hotel also has 5 buffet and 9 a la carte restaurants, 25 bars, 9 swimming-pools and sports facilities located throughout the resort.

Room Category Descriptions:

  • Standard Room: 252
    • All rooms have two full size or one king-size bed, air conditioning, ceiling fan, mini-bar restocked daily, TV (satellite), movie channel, telephone, electronic safe, hair dryer, magnifying mirror, tea and coffee facilities, smoke detectors, iron and ironing board, alarm clock, Wi- Fi*, MP3 player station and pillow menu (Additional Charges).
      • Guests: 1 Max. Guests: 4 (2 adults + 2 children / 3 adults + 1 child)
      • Children: 0 Max. Children: 2
      • Pool view: 0 Garden View: 252
      • A / C: 252 Connecting: 0
      • King size bed: 98 Double Beds: 154
      • Rooms with terrace: 252
 
  • Junior Suites: 132
    • These rooms feature the same amenities as the Standard Rooms but have a sofa bed, hydro massage tub, bathrobes and slippers.
      • Guests: 1 Max. Guests: 5 (2 adults + 3 children / 3 adults + 2 children)
      • Children: 0 Max. Children: 3
      • Pool View: 0 Garden View: 132
      • A / C: 132 Connecting: 12 (JSN, JSN)
      • Beds 0 King-size beds: 58
      • Double Beds: 74 Rooms with terrace: 132
 
  • Mayan Suites: 24
    • These rooms feature the same amenities as the Junior Suites, plus a separate entrance and a terrace, a magnificent bathroom with whirlpool tub and an outdoor Mayan-style shower. Adults Only.
      • Guests: 1 Max. Guests: 2
      • Children: 0 Max. Children: 0
      • Pool View: 0 Garden View: 24
      • A / C: 24 Connecting: 0
      • Open air bathroom 24 King-size beds: 24
      • Double Beds: 0 Rooms with terrace: 24
 
  • Suites: 6
    • They feature the same amenities of the Junior Suites plus 2 sofa beds, 2 flat screen TVs, and a magnificent bathroom with whirlpool tub.
      • Guests: 1 Max. Guests: 5 (2 +3 ad mnrs / 3 +2 mnrs ad)
      • Children: 0 Max. Children: 3
      • Pool View: 0 Garden View: 3
      • A / C: 3 Connecting: 0
      • Jacuzzi: 0 King-size beds: 3
      • Double Beds: 3 Rooms with terrace: 6
      • * Additional Charges
 

Dining Options:

14 Restaurants (9 a la carte) Includes all meals at the resort's restaurants according to their schedules and conditions; 24-hour snacks service at beachfront restaurants; unrestricted use of “a la carte” restaurants, reservations are not required (subject to availability), unlimited visits, pagers available, men must wear long pants and long sleeve shirts (no shorts allowed from age 12), national drinks until 2:00 am: international drinks available at some bars and a welcome drink.  

Buffet Restaurants

  • "La Hacienda" Restaurant
    • Located in Grand Palladium Colonial Resort & Spa.. Buffet service including Italian and Mexican specialties, Show Cooking and A / C.
 
  • "Tikal" Restaurant
    • Located in Grand Palladium Kantenah Resort & Spa.. Buffet service including Italian and Mexican specialties. Show Cooking and A / C.
 
  • "El Gran Azul" Restaurant
    • Located opposite the main swimming pool at Grand Palladium Colonial Resort & Spa. / Kantenah. Buffet served in a beautiful outdoor restaurant with a spectacular palapa and wonderful views over the main pool. Featuring Italian specialties and Show Cooking.
 
  • "Kabah" Restaurant
    • Located in Grand Palladium Riviera Resort & Spa. Buffet service including Italian and Mexican specialties, Show Cooking and A / C.
 
  • "La Laguna" Restaurant:
    • Buffet service next to the main pool of Grand Palladium White Sand Resort & Spa. / Riviera. Beautiful outdoor restaurant under a spectacular palapa with wonderful views over the main pool and the lake. Features an Italian specialties and Show Cooking.
 
  • “A la carte” Restaurants
    • Open: from 5:30pm to 10:30pm. Only for evening meals, dress code required All of our restaurants are non-smoking, except Gran Azul and La Laguna.
 
  • "Mare Nostrum" Restaurant
    • Opposite the Grand Palladium Kantenah Resort & Spa lobby and offers “a la carte” dining featuring Mediterranean cuisine. Air conditioning.
 
  • Sumptuori Restaurant
    • Opposite the Grand Palladium Kantenah Resort & Spa lobby and offers “a la carte” dining featuring Japanese cuisine. Reservations required for the Tepanyaki Show. Air conditioning.
 
  • "La Adelita" Restaurant
    • Opposite the Grand Palladium Colonial Resort & Spa lobby and offers “a la carte” dining featuring Mexican cuisine. Air conditioning.
 
  • "El Dorado" Restaurant
    • Located opposite the Grand Palladium Colonial Resort & Spa lobby and offers “a la carte” dining with Steak House specialties. Air conditioning.
 
  • "Portofino" Restaurant
    • Located opposite the Grand Palladium White Sand Resort & Spa lobby and offers “a la carte” dining featuring Italian Trattoria cuisine. Air conditioning.
 
  • "Bamboo" Restaurant 
    • Opposite the Grand Palladium White Sand Resort & Spa lobby and offers “a la carte” dining featuring Asian cuisine. Air conditioning.
 
  • "Rodizio" Restaurant
    • Opposite the Grand Palladium White Sand Resort & Spa lobby and offers “a la carte” dining featuring Brazilian cuisine specialties. Air conditioning.
 
  • “Ribs & More” Restaurant
    • Located opposite the Grand Palladium White Sand Resort & Spa lobby and offers “a la carte” dining with BBQ & Grill specialties. Air conditioning.
 
  • "Punta Emilia" Restaurant
    • Located beachfront at Grand Palladium White Sand Resort & Spa and offers “a la carte” dining featuring fish and rice specialties. Outdoor restaurant. Reservations required.
   

Bars:

  • Colonial Lobby Bar
    • Open: 10:00 a.m. to 1:00 a.m.
 
  • "La Plaza" Bar (Colonial Lobby)
    • Open: 8.30 p.m. to 11:00 p.m.
 
  • Kantenah Lobby Bar
    • Open: 10:00 a.m. to midnight
 
  • White Sand Lobby Bar
    • Open: 10:00 a.m. to midnight
 
  • Riviera Lobby Bar
    • Open: 10:00 a.m. to 1:00 a.m.
 
  • "El Teatro" Bar (Riviera Lobby)
    • Open: 8.30 p.m. to 11:00 p.m.
 
  • “El Rinconcito” Bar (in Kantenah adult pool)
    • Open: 10:00 am to 6:00 p.m.
 
  • “La Jarra” Bar (Kantenah Beach)
    • Open: 10:00 am to 6:00 p.m.
 
  • Secret Bar (in Colonial adult pool)
    • Open: 10:00 a.m. to midnight
 
  • La Isla Bar (White Sand adult’s pool)
    • Open: 10:00 am to 7:00 p.m.
 
  • Las Rocas Bar (Salt water pool)
    • Open: 10:00 am to 6:00 p.m.
 
  • El Gran Azul Bar (Main Pool-Colonial Kantenah)
    • Open: 10:00 a.m. to midnight
 
  • Swim-up Bar (Main Pool-Colonial Kantenah)
    • Summer Hours: 10:00 am to 8:00 p.m.
    • Winter Hours: 10:00 a.m. to 6:00 p.m.
 
  • La Laguna Bar (White Sand / Riviera Main Pool)
    • Open: 10:00 a.m. to midnight
 
  • Swim-Up Bar (White Sand / Riviera Main Pool)
    • Summer Hours: 10:00 am to 8:00 p.m.
    • Winter Hours: 10:00 a.m. to 6:00 p.m.
 
  • Punta Emilia Beach Bar (White Sand Beach) Snacks from
    • 12.00am to 5:00 pm.
 
  • Thematic
    • 5:00 am to midnight
 
  • Beach Bar with Snacks (Colonial Beach)
    • Open 24 hours
 
  • Snacks 24 hrs. From 8:00pm to 8:00am. No alcohol is served, only beer.
 
  • Churchill Bar (Smoking allowed) (Kantenah Lobby)
    • Open: 6:00 p.m. to midnight
    • “Premium” Beverages
 
  • Hemingway Bar (Kantenah Lobby)
    • Open: 6:00 p.m. to midnight
    • Non- smoking. International “Premium” Beverages and selection of board games and books
 
  • Sports Bar (Colonial Lobby) Open:
    • 9:00 a.m. to 1:00 a.m.
    • Snack service from 6:00 p.m. to 1:00 a.m. Featuring a giant screen TV for sporting events, pool tables, football, computers with Internet access*
 
  • Sunset Boulevard Nightclub
    • Open: 11:00 p.m. to 2:00 a.m.
 

Bars at theme restaurants:

  • “Bamboo & Portofino” Bar
    • Open: 5:30pm to 10:30pm
 
  • “Rodizio & Ribs & More” Bar
    • Open: 5:30pm to 10:30pm
 
  • “Adelita & El Dorado” Bar
    • Open: 5:30pm to 10:30pm
 
  • “Mare Nostrum & Sumptuori” Bar
    • Open: 5:30pm to 10:30pm
 

Activities:

  • Sports Facilities
    • 6 tennis courts, 3 beach volleyball courts, 2 basketball courts, 2 badminton courts, 1 football field (artificial turf), 1-Pro football field (artificial turf), 2 paddle tennis courts, 1 archery field, 1 rifle shooting field and 1 multipurpose court, 2 shuffleboard, mini golf. Grand Palladium Colonial and Grand Palladium Kantenah Resort & Spa
 
  • Main Pool
    • Large 3,224 m2 lake-style swimming pool with 4 built-in Jacuzzis and swim-up bar Hours: 10:00am to 6:00pm, 1.50 m deep, with a separate pool for children. Hours: 10:00am to 6:00pm (winter) and 10:00am to 8:00pm (summer)
 
  • "El Secreto" Pool
    • Adults-only pool located in Grand Palladium Colonial with built-in Jacuzzi and open until midnight with bar service included. from 10:00am to 12:00am.
 
  • "El Rinconcito" Pool.
    • Located in Grand Palladium Kantenah along the mall, with built-in Jacuzzi and bar service from 10:00 to 6:00 pm.
 
  • Main Pool
    • Large 3,224 m2  lake-style swimming pool with 4 built-in Jacuzzis and swim-up bar Hours: 10:00am to 6:00pm, 1.50 m deep, with a separate pool for children. Hours: 10:00am to 6:00pm (winter) and 10:00am to 8:00pm (summer)
 
  • “La Isla” Pool
    • Adults-only pool located in Grand Palladium White Sands, with built-in Jacuzzi and open until midnight, bar service from 10:00am to 7:00pm. "Spa" Pool: Adults-only pool located within the Spa, 1.60 m deep. Opening hours from 9:00am to 8:00pm.
 
  • "Las Rocas" Pool
    • Saltwater pool, opening hours from 10:00am to 6:00pm. (*) Towel, sunbeds and umbrellas service at the pool and beach included. Guests can use all resort pools, except those located at The Royal Suites Yucatan which are for the exclusive use of guests staying there.
 
  • Sports activities
    • Aerobics, water gymnastics, table tennis, basketball, volleyball, soccer, tennis, petanque, water polo, darts, archery, rifle shooting, mini golf, participation games, paddle tennis, shuffleboard and badminton.
 
  • Water sports activities
    • Catamaran, Kayak, snorkeling, pedal boats, Wind-Surfing. Motorized activities are not included.
    • WITH EXTRA CHARGE: Deep sea fishing, excursions and scuba diving courses. Entertainment Daily activities on the beach and by the main pools and various night shows in the Grand Theater located at the Grand Palladium Colonial Resort & Spa and Grand Palladium Riviera Grand Resort and Spa; Shows for children in the theaters; Mini Disco for children, adults-only Sunset Boulevard Disco located at the Grand Palladium Riviera Resort & Spa, with air conditioning, from 11:00pm to 2:00am. Children under 18 are not permitted.
 
  • Baby Club
    • Open from 9:00am to 8:00pm for children 1 to 3 years old. Located within "El Ranchito" mini Club with indoor and outdoor areas. Specialized personnel. Facilities and activities: Playground, volleyball, paint room, crafts room, video, video games (PlayStation, Game Cube) and eco-tour around the Resort to learn about the region’s culture, flora and fauna.
 
  • "El Ranchito" Mini Club
    • Open from 9:00am to 11:00pm. for children 4 to 12 years old, with different activities according to ages. Located on the beach between the Grand Palladium Colonial Resort & Spa and Grand Palladium Kantenah Resort & Spa, with indoor and outdoor areas where you can leave children under supervision. Large lawn area and along with everything children might need for fun and comfort.
 
  • “Black & White” Junior Club
    • Open from 11:00am to 12:00am. Only for teenagers between 13 and 19 years old. Located poolside “El Rinconcito”, at the Grand Palladium Kantenah Resort & Spa, featuring video arcade, online computer games, pool tables and football.
   

Spa/Fitness:

  • Complex Grand Palladium Riviera Maya Resort & Spa offers guests a spectacular and modern SPA “Zentropia” a wide range of therapies such as massage, facials, body treatments and scrubs.
 
  • ALL INCLUSIVE: Fitness area (large gymnasium with lockers and changing rooms with air conditioning, weights room and excellent sports equipment) and pool.
 
  • * Extra charge: Hairdresser, Massages (Swedish, Sports, Reflexology, Vichy, massages for couples, etc.), Facial and body treatments and exfoliations, sauna, steam room and Jacuzzi
 
  • (*) All Spa services require reservations. Please ask the Spa specialized personnel about the duration of the sessions as well as the availability and rates.
 
  •  (*) Children under 18 are not allowed to use the Spa facilities.