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Generations Riviera Maya, by Karisma is Mexico’s premier all Suites, all Butler, all Gourmet, beachfront resort where couples, wedding parties and families savor a Gourmet Inclusive® Experience, a vacation that fosters togetherness.

This 144 suite hotel, winner of the prestigious AAA Four Diamond Award and Winner of The Magellan Gold and Silver Award 2014, by Travel Weekly, stretches along a secluded beach, providing indulgences from gourmet cuisine, to luxurious suites with butler service. Families can relax knowing that their little ones are in good hands with our certified team of professionals at our Eko Kids Club. Guests are invited to customize their Gourmet Inclusive Experience by completing a pre-arrival form online.

The Hotel is located just steps away from El Dorado Casitas Royale, in the heart of the Riviera Maya, facing the beautiful Mexican Caribbean. 25 minutes south of Cancun International Airport, 15 minutes north of Playa del Carmen, just 10 minutes away from Mayakoba championship golf course, 25 minutes away from the Playacar Golf Club, 5 minutes south from Puerto Morelos and 35 minutes south of downtown Cancun.

All guests (18 yrs. and over) are welcome to use the facilities at the Adults Only El Dorado Casitas Royale and El Dorado Royale, by Karisma.

 

Good to Know:

  • 144 Suites
  • 10 Swimming Pools
  • 5 Restaurants
  • 3 Bars
  • 1 Spa

 

Karisma Gourmet Inclusive®

  • Accommodations as selected
  • Welcome glass of sparkling wine for adults and non-alcoholic beverages for kids
  • All meals and gourmet bites
  • Alcoholic and non-alcoholic beverages from a selection of domestic and international premium brands
  • 24-hour Gourmet Inclusive room service, including family-style options & favorites from our sister resorts most popular restaurants
  • Kids menu
  • Complimentary Wi-Fi
  • Free International calls
  • Eko Kids Club (4-12 years)
  • Beach & Pool butler
  • Snorkeling equipment
  • Library & reading area in the Family Lounge
  • All taxes and gratuities
  • Room service family continental breakfast **Options available in 1, 2 or 3 bedroom suites
  • Family themed night in-room dining **Options available in 1, 2 or 3 bedroom suites
  • Baby amenities: Cribs, strolles, pack n’ play, baby bottle warmers, baby bottle sterilizers, baby food, baby monitors, baby changing tables with bathtubs, baby bath robes

* Contact your concierge for any further questions.

 

Location Information:

Generations Riviera Maya is located in the heart of Riviera Maya, 25 minutes from Cancun International Airport and 15 minutes from Playa del Carmen. The property is located just steps away from Karisma sister property El Dorado Royale and El Dorado Casitas Royale, facing the beautiful Mexican Caribbean. Just 10 minutes away from Mayakoba championship golf course, 25 minutes away from the Playacar Golf Club, 5 minutes south from Puerto Morelos and 35 minutes south of downtown Cancun.

 

Accommodation Amenities and Inclusions:

Generations Riviera Maya features 144 luxurious suites decorated in a forward-looking style and divided into 10 categories. All accommodations are provided with deluxe amenities including 24 hour in room dining, oversized balcony or terrace, Jacuzzi for two, 47” smart TV, and iPod docking alarm clock. Additional room comforts include AC, bathrooms with double sinks, hair dryer, plush bathrobes, either one king or two double beds, safety deposit box, iron and ironing board, coffee maker, telephone, a vanity mirror and ample closet space. In room mini fridge customizable with beverage choices and sweet and savory snacks, plus kid’s favorites.

Guests traveling with children can take advantage of our Gourmet Inclusive® baby amenities such as strollers, cribs, baby changing tables, monitors, baby bottle warmers, baby bathrobes and more. Enjoy the astonishing views of the turquoise Mexican Caribbean Sea from all our beachfront rooms.

 

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Room Category Descriptions:

  • OCEAN FRONT LUXURY JACUZZI SUITE
    • These elegant, spacious suites, 722 square feet, feature a luxurious king or two double beds and a double and single sofa bed for children to sleep on at night. Each room is divided by a modern sliding door for more privacy. This suite is equipped with high tech smart TV’s and a premium minibar, indoor luxury Jacuzzi and a contemporary bathroom with double sinks and glass enclosed showers
    • Max occupancy: 2 adults + 2 children
 
  • OCEAN FRONT ONE BEDROOM JACUZZI SUITE
    • These spacious suites, 1287 square feet, have a master bedroom, featuring a luxurious king size bed. Living room area with double and single sofa bed for children to sleep at night. This suite is fully equipped with high tech smart TV’s, indoor luxury Jacuzzi and a contemporary bathroom with double sinks and glass enclosed showers and our exclusive “Aguas del Amor” (private outdoor shower).
    • Max Occupancy: 2 adults + 2 children
 
  • OCEAN FRONT ONE BEDROOM SWIM UP JACUZZI SUITE
    • Convenient direct access to our main pool from your suite’s private balcony and connected to our swim up pool bar. These spacious suites, 1287 square feet, have a master bedroom, featuring a luxurious king size bed. Living room area with double and single sofa bed for children to sleep at night. This suite is fully equipped with high tech smart TV’s, indoor luxury Jacuzzi and a contemporary bathroom with double sinks and glass enclosed showers and our exclusive “Aguas del Amor” (private outdoor shower).
    • Max Occupancy: 2 adults + 2 children
 
  • OCEAN FRONT ONE BEDROOM INFINITY JACUZZI SUITE
    • Enjoy ultimate privacy, views of our white sand beaches and the largest artificial coral reef in the world at these spacious suites, located on the second, third and fourth level with your own infinity pool. These suites have a master bedroom, featuring a luxurious king size bed. Living room area with double and single sofa bed for children to sleep at night. This suite is fully equipped with high tech smart TV’s, indoor luxury Jacuzzi and a contemporary bathroom with double sinks and glass enclosed showers and our exclusive “Aguas del Amor” (private outdoor shower).
    • Max Occupancy: 2 adults + 2 children
 
  • OCEAN FRONT TWO BEDROOM JACUZZI SUITE
    • This room category, with 2009 square feet, is a combination of 2 categories: Ocean Front One Bedroom Jacuzzi Suite and Luxury Jacuzzi Suite. Features a master bedroom, with a luxurious king size bed. Living room area with double and single sofa bed for children to sleep at night. This suite is fully equipped with high tech smart TV’s, indoor luxury Jacuzzi and a contemporary bathroom with double sinks and glass enclosed showers and our exclusive “Aguas del Amor” (private outdoor shower). The connecting room has two double beds and a double and single sofa bed for children to sleep on at night. Bedroom divided by a modern sliding door for more privacy. Fully equipped with high tech smart TV’s and a premium minibar, indoor luxury Jacuzzi and a contemporary bathroom with double sinks and glass enclosed showers.
    • Max occupancy: 4 adults + 4 children

  • OCEAN FRONT TWO BEDROOM SWIM UP JACUZZI SUITE
    • Convenient direct access to our main pool from your suite’s private balcony and connected with our swim up pool bar. This room category, with 2009 square feet, is a combination of 2 categories: Ocean Front One Bedroom Jacuzzi Suite and Luxury Jacuzzi Suite. Features a master bedroom, with a luxurious king size bed. Living room area with double and single sofa bed for children to sleep at night. This suite is fully equipped with high tech smart TV’s, indoor luxury Jacuzzi and a contemporary bathroom with double sinks and glass enclosed showers and our exclusive “Aguas del Amor” (private outdoor shower). The connecting room has two double beds and a double and single sofa bed for children to sleep on at night. Bedroom divided by a modern sliding door for more privacy. Equipped with high tech smart TV’s and a premium minibar, indoor luxury Jacuzzi and a contemporary bathroom with double sinks and glass enclosed showers.
    • Max occupancy: 4 adults + 4 children
 
  • OCEAN FRONT TWO BEDROOM INFINITY JACUZZI SUITE
    • Enjoy ultimate privacy, views of our white sand beaches and the largest artificial coral reef in the world at these spacious suites, located on the second, third and fourth level with your own infinity pool.
    • This room category, with 2009 square feet, is a combination of 2 categories: Ocean Front One Bedroom Jacuzzi Suite and Luxury Jacuzzi Suite. Features a master bedroom, with a luxurious king size bed. Living room area with double and single sofa bed for children to sleep at night. This suite is fully equipped with high tech smart TV’s, indoor luxury Jacuzzi and a contemporary bathroom with double sinks and glass enclosed showers and our exclusive “Aguas del Amor” (private outdoor shower). The connecting room has two double beds and a double and single sofa bed for children to sleep on at night. Bedroom divided by a modern sliding door for more privacy. Equipped with high tech smart TV’s and a premium minibar, indoor luxury Jacuzzi and a contemporary bathroom with double sinks and glass enclosed showers.
    • Max occupancy: 4 adults + 4 children
 
  • OCEAN FRONT THREE BEDROOM JACUZZI SUITE
    • 2731 square feet spacious suite, specially designed for large parties, this suite is the combination of the Ocean Front One Bedroom Jacuzzi Suite and two Luxury Jacuzzi Suites. Features a master bedroom, with a luxurious king size bed. Living room area with double and single sofa bed for children to sleep at night. This suite is fully equipped with high tech smart TV’s, indoor luxury Jacuzzi and a contemporary bathroom with double sinks and glass enclosed showers and our exclusive “Aguas del Amor” (private outdoor shower). The connecting room has two double beds and a double and single sofa bed for children to sleep on at night. Third room has a master bedroom, featuring 2 queen size beds, living room area with double and single sofa bed for children to sleep at night. Bedroom divided by a modern sliding door for more privacy. All rooms fully equipped with high tech smart TV’s and a premium minibar, indoor luxury Jacuzzi and a contemporary bathroom with double sinks and glass enclosed showers.
    • Max occupancy: 6 adults + 6 children
 
  • OCEAN FRONT THREE BEDROOM SWIM UP JACUZZI SUITE
    • Convenient direct access to our main pool from your suite’s private balcony and connected to our swim up pool bar. 2731 square feet spacious suite, specially designed for large parties, this suite is the combination of the Ocean Front One Bedroom Jacuzzi Suite and two Luxury Jacuzzi Suites. Features a master bedroom, with a luxurious king size bed. Living room area with double and single sofa bed for children to sleep at night. This suite is fully equipped with high tech smart TV’s, indoor luxury Jacuzzi and a contemporary bathroom with double sinks and glass enclosed showers and our exclusive “Aguas del Amor” (private outdoor shower). The connecting room has two double beds and a double and single sofa bed for children to sleep on at night. Third room has a master bedroom, featuring 2 queen size beds, living room area with double and single sofa bed for children to sleep at night. Bedroom divided by a modern sliding door for more privacy. All rooms fully equipped with high tech smart TV’s and a premium minibar, indoor luxury Jacuzzi and a contemporary bathroom with double sinks and glass enclosed showers.
    • Max occupancy: 6 adults + 6 children
 
  • OCEAN FRONT THREE BEDROOM INFINITY JACUZZI SUITE
    • Enjoy ultimate privacy, views of our white sand beaches and the largest artificial coral reef in the world at these spacious suites, located on the second, third and fourth level with your own infinity pool.
    • 2731 square feet spacious suite, specially designed for large parties, this suite is the combination of the Ocean Front One Bedroom Jacuzzi Suite and two Luxury Jacuzzi Suites. Features a master bedroom, with a luxurious king size bed. Living room area with double and single sofa bed for children to sleep at night. This suite is fully equipped with high tech smart TV’s, indoor luxury Jacuzzi and a contemporary bathroom with double sinks and glass enclosed showers and our exclusive “Aguas del Amor” (private outdoor shower). The connecting room has two double beds and a double and single sofa bed for children to sleep on at night. Third room has a master bedroom, featuring 2 queen size beds, living room area with double and single sofa bed for children to sleep at night. Bedroom divided by a modern sliding door for more privacy. All rooms fully equipped with high tech smart TV’s and a premium minibar, indoor luxury Jacuzzi and acontemporary bathroom with double sinks and glass enclosed showers.
    • Max occupancy: 6 adults + 6 children
    • CHECK-IN: 3:00 pm
    • CHECK-OUT: 12:00 pm
*All indoor facilities are non-smoking, but smoking is allowed in open air areas.

Dining Options:

  • CHEF MARKET - GRAND CAFÉ & DECK
    • The family restaurant on the block, CHEF MARKET serves breakfast and lunch. Hardwood tables and chalkboard columns bring a special atmosphere to this modern & world cuisine restaurant with astonishing views of the turquoise Mexican Caribbean Sea.
    • The options are endless, ranging from coffee and croissants, healthy options, a la carte choice from the blackboards to a lavish food display with a la minute preparation and a rotisserie.
    • Gourmet Inclusive Service: Breakfast, brunch and lunch.
    • 6:30 am – 6:30 pm
 
  • HABB – MEDITERRANEAN RESTAURANT & LOUNGE
    • Grilling is the predominant technique of cooking in this venue; olive oil and fresh herbs are used in abundance to season the food. Proximity to the ocean provides access to fresh seafood in some of the preparations which range from flatbreads, Tza Tzihi, Kebabs, pastas , paella to name a few of the succulent dishes.
    • Take in the impressive Mediterranean décor at Habb Lounge where you can enjoy a before and after dinner drink.
    • Gourmet Inclusive Service: 5:00 pm to 10:00 pm
 
  • JADE – PAN ASIAN CUISINE
    • Share the flavors of the Chinese, Japanese, Korean, Thai, Vietnamese sizzling cooking pots, this cozy venue serves all food in the center of the table to be shared. Guests will be wowed by the amazing zests of this limitless culinary part of the world. Pick and choose the tea leaves of your liking to brew that special tea to complement your meal. Enjoy Shabu-shabu table with family and friends, cooking together like fondue pieces with beef, chicken, pork, seafood and vegetables in a boiling broth, at the end finely chopped vegetables and herbs to the delicious broth which is served as an after meal consommé.
    • Gourmet Inclusive Service: 5:00 pm to 10:00 pm
 
  • PALMS GOURMET TERRACE - CARIBBEAN MEXICAN CUISINE
    • Local and Caribbean specialties with an emphasis on authentic Mexican cuisine, spices and flavors. This seaside restaurant is a vibrant celebration of food, energy, music and beach life. Refreshing and unpretentious, Palms offers the true authentic flavors of Mexico and the Caribbean. Enjoy Mexican table games with a variety of cocktails.
    • Gourmet Inclusive Service: 11:00 am to 5:00 pm
 
  • WINE KITCHEN RESTAURANT & TASTING ROOM
    • The perfect combination: food, wine and great company.
    • Wine kitchen is a culinary endeavor serving preparations
    • from the various wine regions of the world.
    • Dishes are created especially according to guests’ preferences with the freshest ingredients available. Guests are invited to sit back and relax as the chefs do their magic.
    • Gourmet Inclusive Service: 5:30 pm to 10:00 pm
 
  • BLEND, COFFEE & TEA CORNER *Coming soon
    • You will find a wide variety of non-alcoholic beverages, from agave nectar latte to Arabica roast espresso or just a cup of coffee or teas. A selection of healthy smoothies, fruit pops and freshly baked goods you can pick and choose from for your enjoyment.
To enhance our unique dining experience, please comply with the following casual elegant dress code in all Gourmet Restaurants.

  • Ladies: Capri pants, Dresses, Skirts, Long Pants, Shoes, Dress Sandals.
  • Gentlemen: Formal Bermuda shorts, Long Pants, Collared shirts, Casual shoes or dress sandals
 

Bars:

  • TAMARIND – LOBBY LOUNGE *Coming soon
    • Surrounded by lush Mexican jungle, this lounge is the perfect place to unwind and mingle with flavorful cocktails
 
  • SWELL – SWIM UP BAR & LOUNGE
    • Centrally located swim up bar, serving a wide array of virgin cocktails, fresh fruit infused water, ice-cold beers and full Gourmet Inclusive premium bar. Enjoy poolside waiters serving the refreshment of your liking.
    • Gourmet Inclusive Service: 9:00 am to 5:00 pm
    • Summer schedule: 10:00 am to 6:00 pm
 
  • SLING – COCKTAIL BAR & LOUNGE
    • Third floor cocktail bar and lounge for adults only.
    • Here we pour (sling) from the famous Singapore sling, tequila sling, you name it, we sling it. With a laid-back atmosphere, here guests can gaze out the window and view the sparkling the stars on the Caribbean Sea while enjoying your sling.
    • Gourmet Inclusive Service: 5:00 pm to 2:00 am
 
  • GOURMET INCLUSIVE® ROOM SERVICE
    • Generations Riviera Maya offers a new type of in-room dining experience available 24 hours a day.
    • Guests can enjoy our family a la carte menu delivered in gourmet baskets any time of the day within the comfort and convenience of their spacious suite, in their kitchenette facilities or even in their own private terrace.
    • Specialties include family style continental breakfast, sharing options and themed dinners**
**Options available in 1, 2 or 3 bedroom suites.  
  • GREENHOUSE
    • Located at El Dorado Royale, the 75,670.21 square feet greenhouse facility now provides produce not only for El Dorado Royale, but also for Karisma Hotels: El Dorado Spa Resorts, Generations Resorts & and Azul Hotels throughout the region.
    • The expansive greenhouse—the first resort greenhouse in the region—celebrated its first harvest in August 2009 produces a variety of organic vegetables and herbs, including cucumbers, bell peppers, chilies, basil, cilantro, and mint. The Products that are used for fumigation are from certified organic origins, these come from plants, leaves & seeds.

EKO KIDS CLUB

Generations Eko Kids Club offers supervised activities for children ages 4 to 12 years old*. It offers kids a fun and safe place to play and with unique children’s experiences such as recycling materials for art projects to teach children about the environment while having a good time. The Kids Club has a movie area, craft station, library, gaming consoles and more!
  • Open daily:
  • 9:00am - 5:00pm / 7:30pm - 9:00pm
  • * Children under 4 years old require adult supervision
 

LITTLE EKO CHEFS PROGRAM

Little Eko Chefs is an unprecedented experience for our youngest guests to truly immerse themselves in the cultures of other foods, gain cooking skills for the future, and learn easy and delicious recipes as part of many memories they’ll be taking home from their stays at Generations Riviera Maya. Little Eko Chefs, is the first-of-its-kind program, incorporating historical and cultural facts, eco-friendly food basics, and hands-on cooking opportunities Available in Eko Kids Club to all the resort’s youngest guests each weekday from 3:00pm to 4:00pm  

FAMILY LOUNGE

A place where families can gather to have fun. Featuring a pool table, air hockey, living room area and table games. Open daily: 9:00 am – 10:00 pm At Generations Riviera Maya guests can expect to enjoy the best in nightly entertainment including quality music, dancing and live local performances.  

NÁAY SPA

With 808 square feet, our Mayan inspired Spa welcomes guests to experience an impressive menu of traditional and alternative Spa therapies. Designed to soothe the senses, the luxurious Spa facilities include, showers, Spa treatment rooms, boutique spa shop, bridal suites, Kids Spa services available from 4 to 12 years old, Náay Spa incorporates elements of the Gourmet Inclusive® philosophy with its unique services and alternative therapies inspired by native Mexico. The delicious chocolate therapies invite guests to experience chocolate with no remorse. This sensual treatment is rich in minerals and smooth, nourishing cocoa butter. In addition to these decadent Spa treatments, Náay Spa offers more traditional favorites such as scrubs, body wraps, special treatments, facials, manicures, pedicures, and full-service beauty salon services.

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