El Dorado Seaside Suites by Karisma, is expanding to a new adult’s only world surrounded by crystal blue water with a taste of luxury modern styling, romantic settings, and full relaxation in paradise, perfect for an intimate escape. The resort retains that hideaway feel, with its whitewashed buildings tucked amid swaying palms trees and fronting a sugary sand beach.

Just minutes away, there are opportunities to discover one of the biggest reefs in the Riviera Maya, archeological destinations as well as Eco Parks, natural Cenotes, sandy beaches and Mayan culture; 90 minutes from Cancun International Airport and only a short drive away from Playa del Carmen and Tulum.


Good to Know:

  • 192 Suites
  • 10 Restaurants
  • 10 Bars
  • 5 Pools
  • 1 Spa


Karisma Gourmet Inclusive®

  • Welcome glass of sparkling wine upon arrival
  • Accommodations as selected
  • All gourmet meals and specialty bites
  • Alcoholic and non-alcoholic beverages from a selection of domestic and international premium brands
  • Complimentary Wi-Fi
  • Free International calls
  • Non-motorized watersports: kayaks and snorkeling gear
  • Daily activity program, live music and nightly entertainment
  • Beach towel service
  • Scuba diving clinics in the pool
  • Hard surface tennis court, rackets and balls provided free of charge at the front desk
  • Fitness center
  • Use of sauna and steam bath at the spa
  • 24-hour room service
  • All taxes and gratuities

* Contact your concierge for any further questions.


Location Information:

El Dorado Seaside Suites is conveniently located in Riviera Maya, Mexico approximately 25 minutes south of the shopping and nightlife at Playa del Carmen and 25 minutes north of the ancient ruins of Tulum. With its lush tropical gardens, towering forest of palm trees and breathtaking beach, it’s easy to see why Forbes.com named it one of the Top 10 Most Romantic Hotels in the world.


Accommodation Amenities and Inclusions:

The 192 luxurious suites are elegant and bright, divided into two categories which offers all comforts and amenities required for a pleasant and intimate haven. Suites feature oversized balcony or terrace, king sized bed, Jacuzzi for two, smart TV, air conditioning, ceiling fan and iPod docking station. Additional room comforts include marble bathrooms with double sinks, separate glass-enclosed shower, hair dryer, bathrobes, safety deposit box, iron and ironing board, coffee maker, telephone, a vanity mirror and ample closet space. In room mini fridge customizable with beverage choices and savory snacks.

For guests who demand an exclusive level of luxury all accommodations are provided with refined upscale touches, finest Mexican artworks, premium amenities and the very best view of the turquoise Caribbean Sea from all our beach front rooms with light floating between sea and sky.



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Room Category Descriptions:

    • These charming suites feature king-sized or double beds, a separate living room area, and of course a Jacuzzi to relax in warm bliss at any time of the day or night. Paired with classic décor with contemporary touches of design, these suites exude pure romance and relaxation. Size: 530 sq. ft. (49 m2)
    • Maximum occupancy: 2 guests.
    • These Beachfront Jacuzzi Junior Suites offer the best of both worlds – a view of the magnificent Riviera Maya coastline, and a Jacuzzi to relax and reflect upon a day well spent exploring what’s just within view. All of these suites feature king-sized beds and are only steps away from the inviting blue waves.
    • Size: it varies, from 387 sq. ft. (36 m2) to 565 sq. ft. (52 m2)
    • Maximum occupancy: 2 guests.
    • Located in the Premium Section, the Premium Jacuzzi Junior Suites are a breath of fresh air. With plush bedding, a cozy sitting area, spacious design, fine toiletries, and a lavish Jacuzzi, these suites offer a chance to indulge in pristine elegance.
    • Maximum occupancy: 2 guests.
    • The Oceanfront Infinity Pool Jacuzzi® Suite offers classic sophistication and elegance with all of the modern amenities – including a balcony infinity pool where you can cool down while enjoying the best views of the Caribbean. Rest easy in the king size bed, unwind in the living area with a sofa, relax in the indoor Jacuzzi®, and pamper yourself in the spacious bathroom with double sink and glass enclosed showers. Every suite also comes with an oversized closet.
    • Maximum occupancy: 2 guests.
    • Size: 581 sq. ft. (54 m2)
    • Maximum occupancy: 3 guests.
    • Elegant interiors make these suites a pleasant and intimate haven, ideal to spend quality time with your soul mate. They are full of comfort and style, offering a master bedroom, a round sofa for two that swivels 360 degrees to enjoy the wonderful views. It features sumptuous décor opening to a furnished balcony, a panoramic view of the blue ocean from the private balcony with direct access to a swimming pool. Located on the highest floors, with king size bed and the best views available, including the additional benefits: Personal Service of our Romance Maître D Private gourmet four course candlelit dinner on the beach Romantically decorated suite with rose petals and aroma therapy following private dinner Chef's special gourmet breakfast in bed morning after dinner Beachfront sky massage 2 X 1 offer Chilled bottle of champagne delivered to room upon arrival 15% discount on spa services Fresh tropical floral arrangement in room One night anniversary return stay voucher
    • Max Occupancy: 2 Adults Room size: 581.3 Ft² / 54Mt² Terrace size: 111.9 Ft² / 10.4Mt²
    • *Minimum of 4 nights stay
    • Maximum occupancy: 2 guests.
    • Experience comfort and luxury all in one elegant suite. The Swim Up Jacuzzi Junior Suites feature direct access to a lazy river that flows just beyond the suite’s terrace. Enjoy nature’s vibrant colors of the gardens that surround these suites, as well quick access to the pool and swim up bar.
    • Size: 441 sq. ft. (41 m2)
    • Maximum occupancy: 2 guests.
    • Our Suite offers romance and intimacy, along with many comforts and amenities. Featuring a separate living area, liquor cabinet, walk-in shower, double sinks in the spacious bathroom and an oversized terrace or balcony.
    • Maximum occupancy: 2 guests.
    • The Oceanfront Swim-Up Jacuzzi® Suites offer the ultimate in style, luxury, and comfort. Enjoy a master bedroom with a king size or double beds, a spacious living area with a sofa, and large Smart TV, a relaxing indoor Jacuzzi®, large bathroom with double sink and glass enclosed showers, oversized closet, and a swim-up pool connecting to the main pool and bar.
    • Maximum occupancy: 3 guests.
    • Size: 581 sq. ft. (54 m2)
    • Maximum occupancy: 2 guests.
    • Guests can step right into a lazy river or a pool that flows in front of their suite. It offers you romance and intimacy along with a big terrace, a day bed and two chairs to enjoy our Caribbean weather.
    • They are located in Villa 14 and in Premium Section.
    • Room size: it varies, from 441.3 Ft²/ 41 Mt² to 592 Ft²/ 55 Mt²
    • Maximum occupancy: 2 guests.
    • The romantically designed Presidential studio features a master bedroom, living room with plasma screen, DVD/CD player, DVD menu, in-suite ocean view Jacuzzi for two, Toiletry Amenities and Pillow menu, Premium aromatherapy menu, bathrobes and slippers, turn down service every night, safety deposit box, telephone, daily stocked minibar, coffee and espresso maker, iPod docking station, 24 hours room service with Premium menu, bottle of sparkling wine and fruit basket upon arrival, Connoisseur Cabinet with Premium liquor in the room, and complimentary Wi-Fi. Enjoy the large front patio with either your own private swimming pool or infinity pool and also the designated beach area with chaise lounges, private beach beds, and an ocean view palapa dining area. To keep you pampered with Presidential treatment throughout your stay, your personalized butler will be able to arrange for you the following services: DVD console with available movie library at your Butler station, unpacking service upon request, preferred access to all the restaurants.
    • *One candlelight dinner on the beach *One
    • *One couples 25 min massage at the Naay SPA (*min 4 nights stay).
    • Room size: 657 Ft² / 61 Mt²
    • Maximum occupancy: 2 guests.
    • Essential and elegant interiors make these Presidential suites the ideal place to relax and to spend quality time with a loved one. Each suite offers different distribution and its original decor will amaze with its sophisticated details with a sumptuous and breathtaking panoramic view of the Caribbean.  Offering a true sense of luxury and space that boasts an impeccable design, the first floor features a large living area that overlooks the beach with comfortable couches, including a dining area, a gourmet kitchen, marble bar with premium National and International liquor, beer & wine. Enjoy a front patio with its own private swimming pool, designated beach area with chaise lounges and private beach beds. The master bedroom, located on the second floor, is heavenly for those looking for the best; everything is focused to make our guests feel spoiled any time of the day. It features a king size bed placed next to a floor-to-ceiling window framing the horizon and lush palm trees, it has a spacious closet and a plasma screen. The bathroom has an oversized jacuzzi for two, walk in shower for two, double marble sink, luxurious L'Occitane amenities and our famous outdoor shower “Aguas del Amor” to create the perfect harmony.
    • Maximum occupancy: 2 guests.

Dining Options:

From sunrise to sunset, guests will enjoy a Gourmet Inclusive® Experience in all our different restaurants with unique flavors and excellent service throughout your stay.

Dress Code:

To enhance our unique dining experience, please comply with our “casual-elegant” dress code in all gourmet restaurants.
  • Ladies: Capri pants, dresses, skirts, long pants, shoes, dress sandals.
  • Gentlemen: Long pants, collared shirts, dress sandals & casual shoes; dressy or formal bermudas are allowed.


    • To satisfy any cravings this restaurant offers a variety of fresh Seafood Gourmet dishes. This seaside restaurant with a casual ambiance is a vibrant celebration of food, music and beach life. Refreshing and unpretentious it offers the true authentic flavors of the Caribbean, it is located next to the main pool in front of the beach.
    • Lunch: 12:30 – 4:00pm
  • CHEF MARKET – World Cuisine
    • Guests can choose from a welcoming, lavish food display featuring cooking stations for breakfast as well as a full a la carte menu to ensure the most superb dining experience. Ranging from imaginative salads, mouthwatering main dishes, irresistible home-baked bread, and patisserie to satisfy every palate. This Restaurant offers a journey through the world’s different cuisines with an environment that reflects the passion of the chef. Located at main lobby.
    • Breakfast: 6:30 am - 11:00 am; Dinner: 5:30 pm - 10:00 pm
  • MIA CASA - Contemporary Italian Cuisine
    • The resort’s most romantic and intimate restaurant, Mia Casa offers couples in love the ultimate dining experience. Enjoy both indoor, air-conditioned dining as well as al fresco seating overlooking the illuminated tropical gardens. It serves all of the Italian favorites, specializing in innovative interpretations of traditional Italian cuisine. Located at main lobby.
    • Dinner 5:30 pm - 10:00 pm
  • KLAY TALAY - Wok cuisine
    • Guests will instantly be wowed with an impressive variety of Asian cuisine completed with house specialties entirely unique to this part of the world. With a passion for creativity, fresh and unique tastes, being produced by our chefs create the way to present authentic dishes and the latest culinary trends with a h4 emphasis on the east. A selection of Japanese beers and Sake are always offered. Enjoy classic sushi favorites presented with a unique, contemporary flair.
    • Located at main lobby.
    • Dinner: 5:30 pm - 10:00 pm
  • ARRECIFES - International Restaurant
    • International Cuisine served in an elegant air-conditioned atmosphere. With a great chef’s menu, Arrecifes offers something for everyone. Sit down and enjoy a lavish food display with different cooking stations for breakfast as well as a full international a la carte menu with Gourmet preparations. For lunch enjoy a Caribbean menu and a Mexican twist seasoned to perfection. Located next to the main pool.
    • Breakfast: 7:00 – 11:00am & Lunch 12:30 – 4:00pm
  • VIDA GARDEN GRILL – Latin Fusion cuisine
    • Enjoy a perfect world of tastes, sights and smells to delight the senses from our extensive a la carte menu for breakfast, lunch or dinner; each preparation is full of flavor and creativity. Join us for pre-dinner drinks with our wide selection of shaken Margaritas. Be delighted in a palapa rooftop restaurant with a relaxing atmosphere, natural lighting and exquisite garden surroundings.
    • Breakfast: 7:00 am - 11:00 am: Lunch: 12:30 pm - 3:00 pm; Dinner: 5:30 pm - 10:00 pm
  • LA CARRETA – Authentic Mexican Cuisine
    • This restaurant features a warm and intimate atmosphere with both contemporary and traditional local cuisine, featuring great dining experience delivered to your table with Mexican hospitality by the friendly staff. Dishes include traditional seasonings and garden fresh herbs and vegetables to provide healthy and flavor dishes, including ones grown in our hotel greenhouse at El Dorado Royale.
    • Dinner: 5:30 pm -10:00 pm
  • GOURMET PUB – World cuisine to share
    • An array of creative dishes inspired from all over the world including Shepherd’s pie, Fish & Chips, Beef Meatballs, Baked Rice Pudding, in fine quality presentations invite you to enjoy and share a wide selection of food in a wonderful rustic, relaxed environment. This urban restaurant is an absolute can’t miss! (Reservation is required)
    • Dinner: 6:00 pm - 10:00 pm
  • LA SANDWICHERIE- Bites & more
    • Featuring a trendy open air restaurant under a palm tree shade alongside the beautiful ocean front. Our chefs’ superb creations are simple, renowned and flavorful. Gourmet pizzas cooked in a wood-fired brick oven, a wide variety of delightful Angus burgers, appetizing Mexican “botanas” such as crispy burritos amongst others are just a few of the favorite options.
    • Continental breakfast: 06:00 – 7:00am,
    • International food display breakfast 7:00 - 10:30am, Lunch 11:30 - 6:00pm
    • Located in the middle of the beach offering a different theme of Gourmet delights every day such as Paella, hamburgers & hotdogs, chicken and shrimp skewers, etc. Guests can dine seated on the wooden picnic style benches whilst soaking up the Caribbean rays and receiving an impressive view of the ocean. A great variety of international cocktails and drinks are available.
    • Breakfast: 8:00 - 11:00 am; Lunch: 12:30 – 4:00pm
    • Offers a new type of in-room dining experience available 24 hours day. Guests can enjoy our a la carte menu delivered in gourmet baskets any time of the day within the comfort and convenience of their spacious suite, or even in their own private terrace or balcony.


    • All guests enjoy full access to the Sensimar Seaside Suites which is located next door; enjoy a dine around in our Mexican Restaurant “La Carreta”, Vida Garden Grill & Gourmet Pub Restaurant and try the different bars such as Cotorros bar, Guacamayas bar, and 2 other swim up bars located next to a lazy river.
    • Serving a wide array of virgin cocktails, fresh fruit infused water, ice-cold beers and full Gourmet Inclusive premium bar. Enjoy poolside waiters serving the refreshment of your liking. Located at the main pool in front of the beach.
    • Open: 10:00 am - 6:00 pm
  •  COLADAS BAR – Cocktail bar & lounge
    • With a laid-back atmosphere, here guests can gaze out the window and view the sparkling stars on the Caribbean Sea while enjoying our most famous colada cocktails.
    • Open: 5:00 m to 2:00 am
  • MEZCALITO – Lobby bar
    • Located at the main lobby, Mezcalito Bar honors Mezcal which is a traditional Mexican liquor. Mezcalito serves a wide variety of top shelf liquors, including Mezcal, as well as virgin cocktails. Guests will enjoy a lazy afternoon or after dinner drink while listening to soft tones of Mexican & Latin music. Located at main lobby.
    • Open: 12:00 pm to 12:00 am
    • Come enjoy cold Mexican beers, cheladas, exotic cocktails and aged Tequila while listening to tropical music under a traditional palapa and relaxing on a bar swing. Delight in our Healthy Corner offering smoothies, natural fresh juices and fresh fruits.
    • Open: 9:00 am - 2:00 am
    • Enjoy the breeze of the ocean while sitting in the outdoor lounge and enjoying your favorite drink. Located at the relaxing pool, beside La Carreta Restaurant.
    • Open: 9:00am - 11:00 pm
    • Swim-up pool bar offering a wide variety of drinks. Located in the main pool.
    • Open: 10:00 am - 6:00 pm
    • Swim-up pool bar offering a wide variety of cocktails and drinks. Located next to villa 35
    • Open: 10:00 am - 6:00 pm
    • This swim up bar and relax area is located in the heart of the hotel where one can enjoy the sounds of the waterfall as well as singing birds.
    • Open: 10:00 am till 6:00 pm
    • This tequila bar features an exclusive selection of 16 different homemade flavored tequilas, hand-shaken or frozen margaritas, creative Tequila cocktails and a variety of Tequila ranging from exceptional to extraordinary. In addition to this there is an impressive selection of specialty drinks, beer and wine readily available. Located under the thatched roof inside La Carreta Restaurant.
    • Open: 5:30 pm to 10:00 pm
    • This margaritas bar features a great selection of flavored margaritas and cocktails, located inside Vida Garden Grill restaurant.
    • Open: 5:30 pm to 10:00 pm
  • GARCITAS: swim up bar, bar and gourmet corner
    • Enjoy gourmet bites at Garcitas located in the Premium Section pool, access reserved to guests staying at the Premium Section only.
    • Bar: 10:00 - 6:00pm; Lunch 12:00 – 4:00pm
    • *Gourmet bite service from 12:00pm to 3:00pm

Resort Activities & Entertainment:

  • Eco Kids Club cooking classes
  • Scuba clinics in the pool
  • Tennis courts, rackets and balls
  • Live music and shows
  • Fitness center
  • Non-motorized water sports including paddleboats, kayak and snorkeling gear
Cooking lessons and tequila tastings


Inspired by Mayan and worldwide traditions, philosophies, and modern techniques. As guests enter Náay Spa, they will be captivated by the luxurious atmosphere and space, catering to their senses, feeling a synergy between the elements water, earth, air and fire whispering tranquility, elegance and Zen simplicity.   The Náay Spa has created a selection of treatments that restore one’s inner, natural state of balance.

  • Signature Treatment: Kukulcan
    • Enjoy this relaxing massage, created to pamper your body with different massage techniques using natural oils derived from the benefits of Mexican herbal therapy and “Guajes”, a traditional massage accessory. Lomi-Lomi, Reflexology, Shiatsu and Swedish techniques are the perfect combination for your relaxation. 80min.
  • Temazcal
    • This ancient Mexican traditional steam bath symbolizes Mother Earth and the power of the elements of water, fire, air and earth uniting to purify the body, mind and spirit in one of the most ancient rituals on earth
  • Massages
    • Relaxing and anti-stress, Swedish, sports, reflexology, shiatsu and Beachfront Sky Massages.
  • Facials
    • Deep cleansing, moisturizing, nourishing, revitalizing and oxygenating.
  • Special body treatments
    • Exfoliating body scrub, milk bath, thermal mud massage, Royale deluxe.
  • Beauty salon
    • Manicure, pedicure, braiding.

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