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The Riviera Maya, admired for its history and its wondrous sugar-white sands, kaleidoscope of green palm trees, and deep blue sea provide a mesmerizing backdrop for Dreams Tulum Resort & Spa. It blends classic Mexican Colonial architecture, ultra-luxurious accommodations, superior facilities and first-class service. Minutes from the charisma of Playa del Carmen and the mystique of the Tulum and Xel-Ha ruins, Dreams Tulum brings guests Unlimited-Luxury®, superior amenities beginning with daily meals and snacks, and unlimited top-shelf beverages, all wristband-free. Tee off with complimentary greens fees at a nearby championship golf course.

 

Good to Know:

  • Completely secluded on a sugar white sand beach stretching for miles
  • Considered an eco-friendly resort with an impressive 44-acre garden landscape of over 5,000 indigenous plants from around the region
  • Ideally situated within close proximity to the historic ruins of Tulum and eco-adventure park of Xel-Ha
  • 432 well-appointed rooms and suites, along with 222 newly renovated suites and rooms in 2013, boasting contemporary Mexican décor and spacious marble bathrooms, along with a brand-new Swimout section that grants guests with direct access to a pool right from their private terrace
  • A unique, traditional Spanish-style wedding chapel providing wedding couples with catholic ceremonies
  • Exciting Mayan-themed Explorer’s Club for Kids ages 3-12, complete with fountains, rock climbing wall, internet center, game room and more
  • World-class Dreams Spa by Pevonia® with over 12 interior cabins, a spectacular jungle cabin, Temazcal ritual service and 5 exterior Palapas overlooking the Caribbean Sea
  • Features Unlimited Connectivity mobile app which allows guests to enjoy free Wi-Fi throughout the resort and calling to the US, Canada, and local landlines. Plus, schedules of all events and activities at the resort, local destinations and adventures available, and much more are available the app.

 

The Unlimited-Luxury® experience includes:

  • Spacious rooms and suites, graciously appointed and luxuriously equipped
  • Limitless access to gourmet à la carte dining options without reservations required
  • Unlimited international & domestic top-shelf spirits
  • Unlimited natural fruit juices and soft drinks
  • 24-hour room & concierge service
  • Pool and beach wait service
  • Daily refreshed mini-bar with soft drinks, juice, bottled water & beer
  • Daily maid service
  • Endless daytime activities and live nightly entertainment
  • Theme parties, oceanfront bars and entertainment venues
  • No wristbands required
  • All taxes and gratuities included
  • Explorer’s Club for Kids with supervised day and evening activities

Unlimited-Luxury® for couples and couples with children.

 

Location Information:

The location is stunning, on a bluff overlooking the Caribbean. It dates back to approximately 564 A.D. with its most important period being from 1200 – 1521 A.D. It is the site of Mayan pyramids, ceremonial and government structures of the walled city’s main center. The “not to be missed” attractions nearest to the resort are the ancient ruins of Tulum consisting of pyramids and ceremonial structures, all less than 5 minutes away. The bustling town of Tulum is only 5 minutes away! Located in the Riviera Maya, south of Cancun International Airport 77 miles from airport or 70 minutes from airport.

 

Accommodation Amenities and Inclusions:

  • King size bed or two double beds Private, furnished patio or balcony
  • Marble floors
  • Vanity
  • Marble bathrooms (some with shower and Jacuzzi)
  • Scale
  • Bathrobes and
  • Slippers
  • Hair dryer
  • Twice-daily maid
  • Service
  • 24-hour room
  • service
  • 42” cable TV minimum with HD channels available
  • Air-conditioning with in-room climate control
  • Ceiling fans
  • Direct-dial telephone with workstation
  • Complimentary Wi-Fi Daily refreshed mini-bar with beer, juices, soft drinks and bottled water
  • CD/DVD players
  • iPod docking station
  • Electronic in-room safe
  • Coffee and tea maker
  • Concierge service, located by lobby
  • Iron and ironing board
  • Electric outlet voltage: 110 watts
  • Unlimited Connectivity
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Room Category Descriptions:

  • Deluxe Garden View
    • Standard room has contemporary Mexican décor. In addition to all of the above amenities this room offers, a king size bed or two double beds, bathroom with shower, garden view, private balcony or terrace with hammock. Located in the 10th building* of rooms and built in the shape of haciendas centering the beautiful, lush gardens.
 
  • Deluxe Garden View (Adults Only Section)
    • This room boasts contemporary Mexican décor in a brand new Adults-Only section of the resort. In addition to all of the above amenities this room offers, a king size bed or two double beds, bathroom with shower, private balcony or terrace with hammock. Adults can enjoy a quaint section of the resort with views of the beautiful, lush gardens.
 
  • Deluxe Ocean View
    • In addition to all of the above amenities, this standard room offers contemporary Mexican décor, a king bed or two double beds, bathroom with bath tub, ocean view and private balcony with hammock (except the 3rd floor rooms). Located in the 15th building* of rooms, the most secluded section of the resort, and provides an impeccable view of the Caribbean Sea.
 
  • Junior Suite Garden View
    • This room offers contemporary Mexican décor. In addition to all of the above amenities this room offers, a king bed and a separate area with a sofa, bathroom with bathtub, garden view and private balcony or terrace with hammock. Located in the 10th building* of rooms built in the shape of the old haciendas centering the beautiful, lush gardens.
 
  • Junior Suite Garden View (Adults Only Section)
    • This suite boasts contemporary Mexican décor in a brand new Adults-Only section of the resort. In addition to all of the above amenities this room offers a king bed and a separate area with a sofa, bathroom with bathtub, garden view and private balcony or terrace with hammock. Adults can enjoy a quaint section of the resort with views of the beautiful, lush gardens.
 
  • Junior Suite Ocean View
    • In addition to all of the above amenities, this Junior Suite offers contemporary Mexican décor, a king bed and separate area with a sofa, bathroom with bath tub, double sink, ocean view and private balcony or terrace with hammock (except for 3rd floor rooms). Located in the 15th building* of rooms combines the old modern décor with the view of the Caribbean sea also located in the most secluded part of the resort.
 
  • Premium Junior Suite Garden View
    • In addition to the all of the above amenities, this room offers contemporary decor, king bed or two double beds, separate living area with a sofa, marble bathroom with shower and Jacuzzi bath tub, telephone extension in the bathroom, double sink and a garden view. Located in the 15th B, C and E buildings* of rooms spanning over three separate floors. Close proximity to the main lobby as well as the restaurant area and faces the main fountains.
 
  • Premium Junior Suite Ocean View
    • In addition to all of the above amenities this room offers contemporary decor, a king bed or two double beds, separate living area with a sofa, marble bathroom with shower and Jacuzzi bath tub, double sink, ocean view, secrets box for private room service, and telephone extension in the bathroom and private balcony or terrace.
All Preferred Club suites offer the following additional amenities and services:
  • Personalized check-in and checkout with concierge service
  • Preferred status and amenities
  • Private Preferred Club lounge
  • Bar area in lounge
  • Indoor Jacuzzi (select rooms) and double vanity sink
  • Separate living area
  • Upgraded mini-bar service and bath amenities
  • Complimentary computer access in
  • Preferred Club Lounge
  • Pillow Menu
  • Daily continental breakfast service, afternoon hot and cold hors d’oeuvres,
  • exquisite desserts & fine liquors in the lounge
  • Complimentary newspaper in room
  • every day (English and Spanish)
  • Pool bar service from 4pm – 7pm
  • (Exclusive to guests staying in Swimout rooms & suites)
 
  • Preferred Club Junior Suite Ocean Front
    • In addition to all of the above amenities this Junior Suite offers contemporary decor, king bed, separate living area with sofa, marble bathroom with shower and Jacuzzi bath tub, double sink, secrets box for private room service, and telephone extension in the bathroom, private concierge service, ocean front views, private balcony or terrace. These rooms are located in the 15th A and F building* of rooms facing the pool and beach. This section is next to the main plaza and restaurant area.
 
  • Preferred Club Deluxe Garden Swimout
    • In addition to all of the above amenities this room offers contemporary decor, king or two double beds, marble bathroom, double sink, private terrace and a beautiful direct swim-out access to a refreshing swimming pool that flows to each private patio. Located in the 10th (A) building* of rooms and built in the shape of the old haciendas centering the garden and plaza with a fountain and benches creating a sense of old México. Bar service by the pools will be available between 4pm and 7pm daily.
 
  • Preferred Club Deluxe Garden
    • Swimout (Adults Only Section) This room in the adults-only section boasts contemporary decor, king or two double beds, bathroom, double sink, private terrace and a beautiful direct swim-out access to a refreshing swimming pool that flows to each private patio. Located in the 10th (C) building* of rooms and centered on the beautiful, lush gardens. Built in the shape of old haciendas centering the garden and plaza with a fountain and benches creating a sense of old México. Bar service by the pools will be available between 4pm and 7pm daily.
 
  • Preferred Club Junior Suite Garden Swimout
    • In addition to all of the above amenities this room offers, a king bed and a separate area with two sofas, bathroom, double sink, garden view and private balcony or terrace with terrace and a beautiful direct swimout access to a refreshing swimming pool that flows to each private patio. Located in the 10th (A) building* of rooms and built in the shape of the old haciendas centering the garden and plaza with a fountain and benches creating a sense of old México. Bar service by the pools will be available between 4pm and 7pm daily.
 
  • Preferred Club Junior Suite Garden Swimout (Adults Only Section)
    • This room in the adults-only section boasts a king bed and a separate area with two sofas, bathroom, double sink, garden view and private balcony or terrace with terrace and a beautiful direct swim-out access to a refreshing swimming pool that flows to each private patio. Located in the 10th (C) building* of rooms and centered on the beautiful, lush gardens. Built in the shape of the old haciendas centering the garden and plaza with a fountain and benches creating a sense of old México. Bar service by the pools will be available between 4pm and 7pm daily.
 
  • Hacienda Preferred Club Suite
    • In addition to all of the above amenities this Hacienda Suite, wood floors and contemporary décor, a king bed, bathroom with shower and Jacuzzi bathtub, private concierge service and partial ocean view. These suites are located in the 14th building* of rooms, ideally above the Coco Café and the preferred club, next to the main plaza and restaurant area.
 
  • Preferred Club Honeymoon Suite Ocean View
    • In addition to all of the above amenities this Preferred Club Honeymoon Suite offers contemporary décor, king size bed and separate living area with a sofa, in either ocean view and garden view, marble bathroom with shower and Jacuzzi bath tub and telephone extension in the bathroom walking closet, double sink, private concierge service, private balcony or terrace and Secrets box for private room service. Located in the 15th A and F building* of rooms facing the pool and beach this section is next to the main plaza and the restaurant area.
 
  • Preferred Club Presidential Suite Pool/Ocean View
    • In addition to all of the above amenities this Presidential Suite features contemporary decor, one bedroom with king bed, marble bathroom with shower, double sink, a bidet, and Jacuzzi inside the bathroom, walk-in closet, private concierge service, ocean front views, private terrace spanning nearly 893.40 ft/8m2 which includes a Jacuzzi and sun loungers. There is also a separate dining and living area, includes half bathroom, Secrets box for private room service and telephone extension in the bathroom. This suite connects with a Premium Junior Suite Ocean View and is located on the third floor. Located in the 15f building* of rooms facing the pool and beach this section is next to the main plaza and restaurant area.
 
  • Hacienda Preferred Club Presidential Suite
    • Ocean or Pool View In addition to all of the above amenities this Hacienda Presidential Suite offers, wood flooring, contemporary décor, one bedroom with king bed and one living room with a sofa bed, large bathroom with shower and Jacuzzi, double sink, private concierge service, pool and ocean views, spacious private balcony. These suites are located in the 14th building* of rooms above the Coco Café and the Preferred Club, next to the main plaza and restaurant area.
 
  • Adults-Only Rooms & Suites Dreams
    • Tulum presents a brand new way for adults to relax with the Adults Only section! This new section of rooms & suites is quaint, secluded and complimented by views of the lush gardens. The following room categories are a part of this new room section:
    • Deluxe Garden View
    • Junior Suite Garden View
    • Preferred Club Deluxe Garden Swimout
    • Preferred Club Junior Suite Garden Swimout
 
  • Preferred Club Swimout Rooms & Suites
    • Stay in any Preferred Club Swimout rooms or suites, and you’ll be able to walk out on your private terrace and immediately access a refreshing swimming pool. From 4pm – 7pm daily, guests who stay in these room categories will be granted exclusive bar service by the pool!
 
  • Connecting Rooms
    • Dreams Tulum now offers two great options for families and groups. We have increased our number of connecting rooms in the Deluxe and Junior Suite categories. As a result, we have the ability to confirm connecting rooms in advance. With the largest number of connecting rooms totaling over 200 (100 units), Dreams Tulum is now the best option for families in the destination.
    • In the Premium and Preferred Club sections, all rooms and suites are grouped in clusters. Our new Family Suites provide us with the opportunity to host large families, weddings and small groups in very private settings. Our new Family Suites come in segments of 4, 5, 6, 7, 10 or even 12 rooms. These room segments are accessed through one master door and together they share one large living room area. All external hallways surrounding these Family Suites have been closed to provide privacy and isolation. These Family Suites are available for an additional daily charge.
    • Also available upon request:
      • Over 200 connecting rooms
      • 4 handicapped rooms in buildings 10B and 10D with ramp entrance to rooms – standard bathroom and additional handicapped friendly bathroom
      • Extra bed & crib

Dining Options:

Dreams Tulum Resort & Spa offers 9 restaurants: 6 à la carte, a buffet, a café and a grille. No reservations are required. All restaurants openings rotate throughout the week. Number of restaurants open for each meal is dependent upon occupancy levels.  

Restaurants:

  • Bordeaux
    • Dinner 6 p.m. – 10:30 p.m.
    • Exquisite candlelit a la carte French masterpieces
    • Approximate seating capacity: 52
    • Dress Code: Formal
    • Non-Smoking and Adults-Only
 
  • El Patio
    • Lunch 11 a.m. – 5 p.m.
    • Dinner 6:30 p.m. – 10:30 p.m.
    • À la carte restaurant offering authentic Mexican cuisine
    • Approximate seating capacity: 90
    • Dress Code: Casual
 
  • Gohan Restaurant
    • Dinner 6 p.m. – 10:30 p.m.
    • Enjoy sushi and other Japanese delicacies at this à la carte restaurant
    • Approximate seating capacity: 24
    • Dress Code: Casual Elegance
    • Non-Smoking
 
  • Himitsu
    • Dinner 6 p.m. – 10:30 p.m.
    • À la carte restaurant specializing in Asian cuisine
    • Approximate seating capacity: 98
    • Dress Code: Casual Elegance
 
  • Portofino
    • Dinner 6 p.m. – 10:30 p.m.
    • A la carte restaurant featuring the authentic flavors of the Mediterranean & Italian
    • Beautiful wine cellar located inside the restaurant
    • Approximate seating capacity: 102
    • Dress Code: Formal
 
  • Seaside Grill
    • Breakfast 8 a.m. – 11 a.m. (seasonal)
    • Lunch 12 p.m. – 5 p.m.
    • Dinner 6:30 p.m. – 10:30 p.m.
    • All your deep sea favorites, à la carte and right on the beach.
    • Approximate seating capacity: 80
    • Dress Code: Casual
 
  • World Café
    • Breakfast 6:30 am – 11 a.m.
    • Lunch 12:30 p.m. – 3 p.m.
    • Dinner 6:30 p.m. – 10:30 p.m.
    • A buffet-style restaurant serving international specialty items and classics
    • Approximate seating capacity: 340
    • Dress Code: Casual
 
  • Barefoot Grill
    • Lunch 11 a.m. – 5 p.m.
    • Delicious grilled favorites served beachside
    • Dress Code: Casual
 
  • Coco Café
    • Open 7 a.m. – 11 p.m.
    • Premium coffee and snacks in a casual and relaxed atmosphere
    • Dress Code: Casual
    • Non-Smoking
 
  • Gluten-Free Dining Options
    • Dreams Tulum Resort & Spa offers a gluten-free menu at each of its restaurants. If you are allergic to gluten, please notify the resort in advance as well as your waiter so the resort can personalize your meals according to your tastes.
Dress Codes
  • Casual
    • Bermudas (long shorts or Capri pants), sneakers/tennis shoes and sandals.
    • Ladies must wear a bathing suit wrap or cover-up.
    • No sleeveless shirts for men.
  • Casual Elegance
    • Sneakers/tennis shoes or sandals and dress shirts with short sleeves or collared shirts.
    • Long pants required for men.
    • No sleeveless shirts or flip-flops.
  • Formal
    • Men must wear long pants, collared shirts and dress shoes.
    • Women must wear blouses, skirts, slacks or dresses, with dress shoes.

Bars:

Offering 7 bars and lounges, serving international and domestic top-shelf spirits, ranging from swim-up to a nightly music lounge. All bars are open on different days throughout the week.
  • Manatees
    • Open 10 a.m. – 5 p.m.
    • Swim-up and enjoy a cocktail in the main pool, offering tropical drinks and wait service in the pool
    • area

  • Sugar Reef Bar
    • Open 10 a.m. – 1 a.m.
    • Relax in the sun or shade at the main bar while enjoying cool cocktails including interational or national brands, juices and soft drinks
    • Wait service provided at the pool deck
 
  • The Lounge Bar
    • Open 6 p.m. – 12:30 a.m.
    • Located between Himitsu and Bordeaux, guests will enjoy a variety of drinks before or after dinner in a lively atmosphere

  • The Rendezvous
    • Open 10 a.m. – 1 a.m.
    • Located in the main lobby, enjoy drinks and live music at our delightful lobby bar

  • Revive Bar
    • Open 9 a.m. – 8 p.m.
    • Guests can enjoy cool and natural drinks while relaxing after a nice spa treatment
 
  • Smoothie Bar
    • Open 10:30 a.m. – 4 p.m.
    • Enjoy over 30 varieties of healthy frozen shakes, smoothies and fresh fruit blends
 
  • Sky Sports Bar
    • Open 10 a.m. – 12 a.m.
    • Guests can watch their favorite sporting event in a relaxed atmosphere while enjoying an international bar

Indoor/Outdoor Activities

  • Weekly beach party
  • Tennis/tennis clinics*
  • Ping-pong
  • Shuffle board
  • Table games
  • Bocce-ball
  • Dance lessons
  • Beach and water volleyball
  • Euro-Bungee
  • Ocean trampoline
  • Beach hiking
  • Floating iceberg climbing wall
  • Deep sea fishing*
  • Spanish lessons
  • Mexico bingo
  • Beach Olympics
  • Cocktail & Cooking lessons*
  • Beach soccer
  • Big screen movies on the beach
  • Sports bar
  • Activities for teens
  • Yoga on the beach

Water Sports

  • Intro to Diving course in pool
  • PADI Diving center*
  • Water aerobics
  • Non-motorized water sports
  • Kayaking
  • Snorkeling*
  • Hobie Cats**
  • Scuba diving*
  • Catamarans
  • Water polo
  • * Additional fees may apply
** $10 training fee. Training is mandatory to use Hobie Cats.

Dreams Spa by Pevonia®

Hours: 8 a.m. – 7:30 p.m. For those guests seeking a sanctuary for the senses, the Dreams Spa by Pevonia® stretches over 12,916 sq. ft./1,200 m2 and offers a sublime atmosphere of pure indulgence combining a hydrotherapy and indigenous Mayan treatments creating a refreshing, invigorating and peaceful experience. Private Vichy and Swiss showers, Jacuzzi baths and treatment rooms, a relaxation lounge, saunas, steam rooms and private showers are available, as well as pedicures, manicures, facials and a full-service beauty salon. All staff receive a special Pevonia® training and special certification. There are over 89 massage treatments and signature treatments available at the spa.  

Fitness Center

Hours: Open 7 a.m. – 8 p.m.
  • Treadmills
  • Elliptical
  • Step machines